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 Wifi Camera unable to view by mobile network

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TSrockhwd
post Oct 10 2021, 08:01 PM, updated 5y ago

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After changed to Maxis Fibre, my wifi camera unable to view from mobile network...anyone has similar problem? and how to solve it? i tried port forward but it's not working...i only able to connect to my wifi camera when i use wifi in home...

I already called Maxis to change to Public IP, but it's still same...

This post has been edited by rockhwd: Oct 10 2021, 08:03 PM
ad2000
post Oct 10 2021, 09:47 PM

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QUOTE(rockhwd @ Oct 10 2021, 08:01 PM)
After changed to Maxis Fibre, my wifi camera unable to view from mobile network...anyone has similar problem? and how to solve it? i tried port forward but it's not working...i only able to connect to my wifi camera when i use wifi in home...

I already called Maxis to change to Public IP, but it's still same...
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Have you change your log in credential on your router? From xxxxxx@home.maxis.com,my to xxxxxxx@public.maxis.com.my
TSrockhwd
post Oct 11 2021, 09:49 PM

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QUOTE(ad2000 @ Oct 10 2021, 09:47 PM)
Have you change your log in credential on your router? From xxxxxx@home.maxis.com,my to xxxxxxx@public.maxis.com.my
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I didn't change it, but i see in the wan setup, PPP username is @public.maxis.com.my.

Do i still need to change it somewhere?
ad2000
post Oct 12 2021, 11:19 AM

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QUOTE(rockhwd @ Oct 11 2021, 09:49 PM)
I didn't change it, but i see in the wan setup, PPP username is @public.maxis.com.my.

Do i still need to change it somewhere?
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then it should be your wifi camera issue..what model is your wifi camera?
TSrockhwd
post Oct 12 2021, 10:59 PM

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QUOTE(ad2000 @ Oct 12 2021, 11:19 AM)
then it should be your wifi camera issue..what model is your wifi camera?
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https://www.alibaba.com/product-detail/A180...0060141380.html

this type, seems very limted info can get from online...
ad2000
post Oct 14 2021, 09:36 AM

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QUOTE(rockhwd @ Oct 12 2021, 10:59 PM)
https://www.alibaba.com/product-detail/A180...0060141380.html

this type, seems very limted info can get from online...
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I've been using Ezviz for more than three years now..affordable and very stable and works well with Maxis fibre
TSrockhwd
post Oct 14 2021, 08:34 PM

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QUOTE(ad2000 @ Oct 14 2021, 09:36 AM)
I've been using Ezviz for more than three years now..affordable and very stable and works well with Maxis fibre
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thanks, may give it a try thumbup.gif
wyh
post Oct 15 2021, 12:18 AM

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QUOTE(ad2000 @ Oct 14 2021, 09:36 AM)
I've been using Ezviz for more than three years now..affordable and very stable and works well with Maxis fibre
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Agree with that. I have two unit of it running on maxis fiber. Doesn't have problems connecting to it
jardianx
post Dec 23 2021, 12:13 PM

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QUOTE(ad2000 @ Oct 14 2021, 09:36 AM)
I've been using Ezviz for more than three years now..affordable and very stable and works well with Maxis fibre
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Hi, may I know what maxis router are you using for setting up ezviz camera?
ad2000
post Dec 25 2021, 07:10 PM

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QUOTE(jardianx @ Dec 23 2021, 12:13 PM)
Hi, may I know what maxis router are you using for setting up ezviz camera?
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using asus AX3000
cannavaro
post Jun 18 2022, 04:37 PM

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QUOTE(ad2000 @ Oct 10 2021, 09:47 PM)
Have you change your log in credential on your router? From xxxxxx@home.maxis.com,my to xxxxxxx@public.maxis.com.my
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sorry for bumping up an old post, but is this the manual way to change from private ip to public? because what I have read so far is people saying to call maxis CS and request to change ip to public.
PRSXFENG
post Jun 18 2022, 08:21 PM

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QUOTE(cannavaro @ Jun 18 2022, 04:37 PM)
sorry for bumping up an old post, but is this the manual way to change from private ip to public? because what I have read so far is people saying to call maxis CS and request to change ip to public.
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If you just change in router it won't work
You have to call Maxis for them to change your account, then you can change the details in the router
If you're using their stock router they'll change remotely.

 

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