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 Unable to set 1440p resolution on monitor

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TSPlsHelpMe! P
post Sep 29 2021, 03:52 PM, updated 5y ago

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Hello,

I am unable to select 1440p resolution when connecting my macbook air to an external monitor, only able to connect 1080p.

Macbook: MacBook Air (13-inch, Early 2014)
Processor: 1.7 GHz Dual-Core Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel HD Graphics 5000 1536 MB


https://pictr.com/images/2021/09/29/B1ZLYq.md.png
https://pictr.com/images/2021/09/29/B1ZGr6.md.png

Monitor: HP E273q

https://pictr.com/images/2021/09/29/B1Znxr.md.png

Cable: UGREEN Mini DP to HDMI cable

https://pictr.com/images/2021/09/29/B1ZVKI.md.png

Has anybody faced the same issue and know a fix? sad.gif

Thank you! biggrin.gif
wei
post Sep 29 2021, 04:41 PM

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MacBook Air 2014 only support up to 2560 by 1600 pixels on external. https://support.apple.com/kb/SP700
williamwong
post Oct 2 2021, 12:50 PM

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i believe HDMI of that era only goes up to 1080p. you’ll need mini-dp -> dp cable with a dp monitor, can go up to 2560 x 1600 eg dell ultrasharp 30”.
MaxLaw
post Oct 10 2021, 03:11 PM

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QUOTE(williamwong @ Oct 2 2021, 12:50 PM)
i believe HDMI of that era only goes up to 1080p. you’ll need mini-dp -> dp cable with a dp monitor, can go up to 2560 x 1600 eg dell ultrasharp 30”.
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Yes DisplayPort. I've been using 27" 1440p monitor with my MBA 2013 for years. DisplayPort should work.

 

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