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 Questions on Zerolution, when will I own the phone?

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simonlws
post Sep 20 2021, 08:37 AM

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QUOTE(NagaK @ Sep 18 2021, 08:01 PM)
Zerolution after tenure product is yours I think that’s only applicable for Zerolution 360. I bought 7 plus in Zerolution in 2017 now 2021 still phone mine👍🏻 Plus after 24th 25th month you won’t be charged
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The new Zerolutions terms states that u must return the unit.
You will need to pay another month if u want the device.

Zerolutions 360 , the device is yours when terms end.

Mine is ending in Dec 21. I have checked and planning to get a new phone but the range Maxis provide nowadays, no worthy upgrade (ever since Huawei died )other than Samsung and iPhone.
No Pixel also.

This post has been edited by simonlws: Sep 20 2021, 08:39 AM
ionStorm
post Sep 20 2021, 08:39 AM

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QUOTE(Ron_Ron123 @ Sep 17 2021, 02:52 PM)
zerolution 360 is a scam, just stick with zerolution if you really wants an installment. but anyhow if you got use the plan of 128, the upfront is a better deal. but i heard that zerolution need to see tier. if you are at lower tier you will needed to pay some downpayment as well.  bruce.gif  bruce.gif
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It's not a scam. It's a class of product designed for a specific market.
TSIAmLejen
post Sep 20 2021, 10:13 PM

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QUOTE(simonlws @ Sep 20 2021, 08:35 AM)
Yup, Zerolution terms. Can read it at Maxis terms and conditions.
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called and they say the tnc is wrong, zerolution dont need to return the phone after 24 months
TSIAmLejen
post Sep 20 2021, 10:15 PM

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QUOTE(simonlws @ Sep 20 2021, 08:37 AM)
The new Zerolutions terms states that u must return the unit.
You will need to pay another month if u want the device.

Zerolutions 360 , the device is yours when terms end.

Mine is ending in Dec 21. I have checked and planning to get a new phone but the range Maxis provide nowadays, no worthy upgrade (ever since Huawei died )other than Samsung and iPhone.
No Pixel also.
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i think you got it reversed, 360 need to return the device while zerolution dont need
simonlws
post Sep 21 2021, 08:32 AM

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QUOTE(IAmLejen @ Sep 20 2021, 09:15 PM)
i think you got it reversed, 360 need to return the device while zerolution dont need
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There you go, https://www.maxis.com.my/terms-conditions/p...aid/zerolution/

This post has been edited by simonlws: Sep 21 2021, 08:32 AM
simonlws
post Sep 21 2021, 08:33 AM

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QUOTE(IAmLejen @ Sep 20 2021, 09:13 PM)
called  and they say the tnc is wrong, zerolution dont need to return  the phone after 24 months
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Yes, after another payment.
TSIAmLejen
post Sep 21 2021, 08:05 PM

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QUOTE(simonlws @ Sep 21 2021, 08:32 AM)
I talked to maxis customer service and their Twitter maxislistens, the return of device only applicable to zerolution 360 ya, for normal zerolution the device will automatically be yours after 24 months
simonlws
post Sep 23 2021, 12:58 PM

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QUOTE(IAmLejen @ Sep 21 2021, 07:05 PM)
I talked to maxis customer service and their Twitter maxislistens, the return of device only applicable to zerolution 360 ya, for normal zerolution the device will automatically be yours after 24 months
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Thanks.
Are you currently under Zerolution?

Well, I really hope they changed that clause because I don't feel like paying additional month as stated in the revised agreement.
TSIAmLejen
post Sep 23 2021, 09:29 PM

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QUOTE(simonlws @ Sep 23 2021, 12:58 PM)
Thanks.
Are you currently under Zerolution?

Well, I really hope they changed that clause because I don't feel like paying additional month as stated in the revised agreement.
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nope, im always on the normal contract but planning to sign for the iphone 13 pro using zerolution
simonlws
post Sep 24 2021, 12:26 PM

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QUOTE(IAmLejen @ Sep 23 2021, 08:29 PM)
nope, im always on the normal contract but planning to sign for the iphone 13 pro using zerolution
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Me too. Maxis launching on Oct 1, 12am
lolzcalvin
post Sep 25 2021, 07:01 PM

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allow me to tumpang this thread...

I already have an existing maxis postpaid 128 plan but hasn't signed a phone yet, also planning to grab iphone 13 pro. how should I approach this?

user posted image

my current postpaid 128 edy way past 24-month contract (signed dec 2018). should I terminate the current plan and then sign up for zerolution 128 during 1st Oct?
codenamew
post Sep 29 2021, 11:48 PM

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Do we really need credit card during checking when using zerolution plan for ip13 pre order? Even if the amount to pay is 0. ? If the record is good, there will be no downpayment required.
TSIAmLejen
post Sep 30 2021, 09:36 PM

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QUOTE(codenamew @ Sep 29 2021, 11:48 PM)
Do we really need credit card during checking when using zerolution plan for ip13 pre order? Even if the amount to pay is 0. ? If the record is good, there will be no downpayment required.
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you need credit card for the initial payment i believe
ImSIEBEL
post Oct 1 2021, 05:57 PM

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Based on last night preorder thru the website. The answer is no
TSIAmLejen
post Oct 1 2021, 10:33 PM

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QUOTE(ImSIEBEL @ Oct 1 2021, 05:57 PM)
Based on last night preorder thru the website. The answer is no
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yeap, hahahah managed to got it as well
twtang
post Oct 12 2021, 01:04 PM

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QUOTE(IAmLejen @ Oct 1 2021, 10:33 PM)
yeap, hahahah managed to got it as well
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Would you be able to help since you have experience:

say,

Postpaid 128/month - mobile plan
iphone 13 pro 256 Zerolution is 191/month

So, monthly bill will be 128 + 191, but they collected an upfront amount of RM2880.

1. How does that work? the 2880 will be rebated through monthly bills right?
2. Is there a risk that the phone will be blocked, like the traditional Zerolution 360 people tak bayar and sell the phone, the buyer suffer when seller decided not to pay


jweep20 P
post Oct 12 2021, 02:35 PM

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QUOTE(twtang @ Oct 12 2021, 01:04 PM)
Would you be able to help since you have experience:

say,

Postpaid 128/month - mobile plan
iphone 13 pro 256 Zerolution is 191/month

So, monthly bill will be 128 + 191, but they collected an upfront amount of RM2880.

1. How does that work? the 2880 will be rebated through monthly bills right?
2. Is there a risk that the phone will be blocked, like the traditional Zerolution 360 people tak bayar and sell the phone, the buyer suffer when seller decided not to pay
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If it's a Zerolution plan, why need to pay upfront payment? This doesn't make any sense. If need upfront payment then it's a normal contract, just with subsidized phone price but you're tied to 2 year contract, that's all.


twtang
post Oct 12 2021, 03:00 PM

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QUOTE(jweep20 @ Oct 12 2021, 02:35 PM)
If it's a Zerolution plan, why need to pay upfront payment? This doesn't make any sense. If need upfront payment then it's a normal contract, just with subsidized phone price but you're tied to 2 year contract, that's all.
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Here is the truth.


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jweep20 P
post Oct 12 2021, 03:10 PM

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QUOTE(twtang @ Oct 12 2021, 03:00 PM)
Here is the truth.
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At this point, with that RM2880 you're better off topup a few hundred more and get the normal contract.

Zerolution used to be about walking in to the store, get the phone, sign your name, then walk out. As easy as that.

I don't know when did Maxis came up with this bull.

Not worth to pay upfront if it's Zerolution.
twtang
post Oct 12 2021, 03:21 PM

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QUOTE(jweep20 @ Oct 12 2021, 03:10 PM)
At this point, with that RM2880 you're better off topup a few hundred more and get the normal contract.

Zerolution used to be about walking in to the store, get the phone, sign your name, then walk out. As easy as that.

I don't know when did Maxis came up with this bull.

Not worth to pay upfront if it's Zerolution.
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With normal contract, you have to get installment using EPP from credit card.

I guess, for Zerolution, they bundle it with the plan....I also confused.

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