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[2021]iPhone 13 Pro/Pro Max Discussion Thread | V1, Oh. So. Pro.
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jenn0215 P
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Oct 17 2021, 10:56 PM
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New Member
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QUOTE(netbeans @ Oct 17 2021, 05:01 PM) weird.. today received notification on M2U: REV SALES APPLE.COM/MY DATED 01/10/21. Called M2U.. and the CS said there was a refund frm apple?  I never initiate a cancellation.. No idea what it means.. Login to see my order details .. status still Preparing to Ship [attachmentid=11013259] I realized my debit card hold amount has been cancelled too. And I never initiate cancellation also Anyone know what to do?  Or it is just normal process for it to change to shipped status?
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jenn0215 P
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Oct 17 2021, 11:07 PM
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New Member
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QUOTE(dikae @ Oct 17 2021, 11:02 PM) As shared above... If bank doesn't do clearance as instructed by apple within 7 days (amount might be deducted from your card but they don't appear in your card's transaction history yet) , it will then be auto cancellation means the purchase failed. Just contact apple CS to clarify.. even if you call the bank they can only tell you its cancelled..apple Cs will clear the confusion.. Okay. Thanks for the info. Cause I have been hearing from others that the amount only will be deducted once it changed to shipped status. And so far my status just stuck at preparing to ship.
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