QUOTE(Haruharu37 @ Apr 8 2022, 09:14 AM)
Happened exactly same case to me too. Anyone know how to do the ownership verification in Honda connect app? There shown no data and cannot click verify button.
QUOTE(InsaneKT @ Apr 8 2022, 09:47 AM)
I was told by SA to email helpdesk.hondaconnect@honda.net.my for this issue since SC and their Admin does not know what to do.
This helpdesk email just replied me "will highlight to next higher level" and no response after for 2 days.
Will update here again if any progress.
*But it's not blocking anything but just extra pop up
Just lodge a complaint to Honda - this one dealer also dunno. Rhe Honda Connect app is still full of bugs, the “my service” is still showing “cannot calculate” for more than a month now.
The ownership verification, mine actually showed a countdown - verify ownership in 29 days, 28 days etc between the fuel level & engine start stop in the app if I remember correctly.
Just need to physically be at your car, go to “ownership verification” at the side tab, choose verify now, then turn on your car within 60 seconds. That’s it.
I think owners need to verify every 3 months, but prompt will come in 2 months and remind to verify within 30 days. Not sure what happens if don’t verify, can’t use Honda Connect App & go back to dealer to reactivate? Not sure…