Hi, i've recently upgraded maxis 100mbps to 800mbps. When perform speedtest from Maxis to Maxis Subang Jaya with Asus RTX-82U or Tplink AX50 wifi 6 routers to a new TM ZTE modem on a high end PC with gigabit LAN port and cat6 or 7 cable the download is only around 300mbps. TM technician check the fibre cable reading from outside to indoor is below 25 and according to them this is acceptable.

Maxis cant explain why cant achieve 800mbps download speed via Speedtest. Funny thing is i can get 760mbps via speedtest IF it is Maxis to DIGI subang server.

Im not sure if i should accept the Digi test result although i subscribe to Maxis.

Anyone experience this?? Please share.

This post has been edited by joe_liew: Sep 10 2021, 12:35 PM

Hi, Thanks for the input. Can you perform speedtest with Maxis to DIGI Subang and what is the result.
Do you get more than 300+ ? im getting 750mbps with testing via DIGI server.

Maxis Tech thought i should accept the results of DIGI Subang server and not Maxis Subang.




This post has been edited by joe_liew: Sep 10 2021, 01:03 PM

My router reboots every morning. In fact it is auto power off together with modem daily.
Qos does impact the speed test result. I dont use it and it is turn off. Also i dont use load balancer.

Test results with MyKris and Digi is consistent on digi test site, speedtest.net via browser/app and also ookla.
Test was also done during 3am in the morning. 750mbps could also be achieve with wifi 6 or LAN to PC
or my galaxy fold.

Somehow Maxis or even TM site test is not producing the result.


This post has been edited by joe_liew: Sep 10 2021, 02:13 PM

Test LAN from two high end PCs with i7 and i9 with 32gb memory. Client, LAN cable, Router, Modem and Fibre are not the issue.

Test was also done with Wifi6 at 160mhz. Same result.750 to 780 mbps via speedtest IF it is Maxis to DIGI subang server. 

Best available server was also tested. MyKris could get 700++mbps.

Test via TM's node also same like Maxis around 300mbps..


This post has been edited by joe_liew: Sep 10 2021, 11:54 PM

im only using maxis stock router for the 4g backup. could never achieve 800mbps with fiber connection.

This post has been edited by joe_liew: Mar 11 2022, 03:47 PM