I don’t mean to brag, seriously

But I paid 6k a year for my whole family

When I decided to terminate just one subscription they just say “lol, send us an email and we will reply you within 5 working days.” And “You must come here despite the fucking killer flu is out there good luck faggot” (exaggeration but you got the point)

Wow, is making a simple termination form in their app or website is such a hard task?

Sunday morning feel like wanna whack people liao. Destroy mood.

Rindu zaman Gobind.

Edit: rallynight and joey2000 thanks for the advice I potted out though kinda bummed still need few days to wait for new prepaid sim. Thanks.

This post has been edited by h0riz0nLine: Sep 5 2021, 11:46 AM

boikot je la

simple my fren

how many lines you have ?

PM me & I teach you an easy & effective way to leave DG for good.

as easy as ABC

500 per month for telco? how many family members did you pay for?

MCMC jer.. rumour has it from mai boss for some reason they seem to be effective in trashing sohais.

Yes, proper SOP must be difficult to terminate. Need IC I think.

If not will have security issue if no proper procedure as today phone number is linked to plenty of critical stuff.

Never terminate before, usually just change telco MNP

This post has been edited by N1ck: Sep 5 2021, 10:38 AM

Boijot je digi memang sucks, once I port out, they never send me the bill, then put me in ccris kek, damn sohai

well u reply them and say if i make it over there, i'll be cancelling everything instead of just one.

Sometimes u have to be a Karen to get shit done.

But I agree. Its shit. I wanted to terminate 1 line which I use for work. They made it so diff. I need to go to sunway pyramid outlet regardless of covid or not, just to terminate...

Suspend the line from digi app
1 month later auto terminate.

That's how i terminated my digi postpaid in 2018

This post has been edited by kaiserreich: Sep 5 2021, 10:40 AM

last time I ported out Digi with -0.10 in account balance

Their credit department called me to threaten legal action and all and last last act like debt collector when their 'gentleman style' didn't work, coz I keep on repeat the same phrase "Can you check back?". In the end the idiot over the phone noticed the negative symbol behind then said sorry and hang up abruptly.

Sohai.

Not only Digi, all other major telcos are the same...happened to me with 2 others...it will it very hard for you that you have to completely not keeping your existing number if you change to other telco.

if so ez to terminate u dun think some ppl will do it to u?

Dont simply sub here and there.
The system will make it very hard for you to deal later.
worst, if all the affected person must come to verify and sign.

Who the minister now?

If you want it easy, just port to another telco prepaid, then don't top up. The number will be invalid after 1 months without top up.

Prepaid gang lipoting in.

alll the same.. celcom also.. last time try to port out celcom, 3 time try kenot, they said system error try again.. on fourth time i tried and talk shit, later on an engineer call me and say their mistake.. idiot celcom

Procedures are in place to protect you

yes, digi only allow terminate walk-in at specific digi center.

register sikit punya mudah.

hotel California.

Previously also terminate Digi line for my company. Terminate need to send hardcopy signed letter so specific branch. Then need to wait for 1 month to process it. And the 1 month to process still got charge to me.

It takes 30 days for YES to terminate a broadband.

All telcos try very hard to stop you when you want to terminate.

Port all the account prepaid then stop using it.

They will ask alot of question, just say tokong or your religion said number no good tukar.

Once ported then paid 1mth stop using it tada.

This post has been edited by RallyNight: Sep 5 2021, 12:19 PM

no need owner verification to terminate ??.. anyone can terminate izit ??

its good that such procedures are in place. prevent your sim card/phone number from kena hijack easily. blocks out some fraud using otp and unauthorised mnp

can oni terminate line at digistore cos nid to verify id in person

Typical
U can sign up at any tom dick harry outlet
But can only sign out at certain outlet

Teach me....
Next year want port out from dg after using them for more that 20 years.....
Go maxis....cos dg now day always no signal.....

Why wait next year

Digi is literally shit tier mobile network operator lol.

What i did previously with Umobile... from postpaid i request them convert to prepaid. Then after few months MNP out.

2 year contract.,,
Next year 2022 finally end of contract.....

why not just port out that number, as long as you paid all the remaining current balance should be able to port out. port to some number that you can kill like prepaid lines. can do port out via internet i think

i did ported out from digi postpaid before

This post has been edited by terradrive: Sep 5 2021, 12:09 PM

edit: double post

This post has been edited by terradrive: Sep 5 2021, 12:09 PM

They are merging with celcom..

For verification purpose that you are really the person who request to cancel the line.
Nowadays phone numbers and banking are connected to TAC SMS. If scammer got hold of your info and cancel your line without verification they also got hold of the TAC SMS.

For verification purpose that you are really the person who request to cancel the line.
Nowadays phone numbers and banking are connected to TAC SMS. If scammer got hold of your info and cancel your line without verification they also got hold of the TAC SMS.

I think all telcos and many businesses do this. They don’t make it easy to terminate.

Port out je lar. Like last time Maxshit. Doing shitty hanky panky to my account. Port out aje to digi. Problem solved.

i have this unused digi number that im too lazy to visit their center to cancel the postpaid plan and that number has accumulated some debt like rm300
just want to confirm, i can port out to other telco as soon as i clear the debt? and that number will be a prepaid phone number without any more subscription?

thinking of asking the CS to help me cancel the postpaid plan otherwise i will port out to reduce the hassle