Is it safe buying laptop from shopee?. The seller sells alot of ancillary computer accessories and cheap random items in high volume. Some of the junk has 1 stars like 50 1 star reviews out of 1.7k reviews. Of the random 1000 items he has the gaming laptop i desire and also sells printers & printer spares.


The seller does have a preferred tag, the item i want is asus laptop has had 2 buys and both users left 5 stars review. Laptop cost 8k, should i use shopee pay for safety or take the credit card with 0% installment plan?. Or backout and wait, kl/pj doesnt have much stock even at brick and mortar.

Thanks.


[update edit]

Thank you everyone for you inputs, recommendations, shared experience and comments. There is no stock for the laptop i want even from the big online stores and brick & mortar. Ive decided to wait for the next batch and shoot the minute it arrives at lowyat instead of trying my luck at shopee preferred stores. FYI for other readers the laptop model im seeking is available on lazada but when i called their customer service there is no stock & no eta.

Greatday.

This post has been edited by SamReynolds: Aug 29 2021, 01:29 PM

High risk of being stolen while in transit.

I bought my ASUS laptop via Lazada before too.
I even called the shop and negotiated for discount.

I got my unit as intended but later I also visited their store physically in Lowyat for some checking.
I think it is a risk that you need to consider and if you really worried, then just buy at shops.

i will never buy anything that cost over rm500 online

the risk is too great

Pm seller. Ask whether got shop, buy from shop

i bought msi gaming notebook during this pandemic and all goes ok.

It depends on which courier handling your parcel.
Order from Shopee and Lazada depend on your luck.
Got few cases of stolen laptop during transit.

can get refund if not getting the item bro

to TS kalau takut bayar lebih atau beli dekat kedai, senang kan

Out of so many sellers you picked one with so many red flags and asked us if you should proceed? KEK

for such an expensive item it is better to buy from official or just get from trusted shop.

even if it is genuine you may face issue like shitty delivery.

many issue , other then refund also
refund take time...you also get worry if the amount is huge like TS rm8k leh

and what about during transportation also...campak here campak there...sakit hati la wey

rm8k the risk is too great. sorry lor, i rather drive out , buy and balik...
rm8 ok la...rm80 ok...rm8k...no thanks

The laptop is out of stock everywhere, only scalpers and whoever has it has rm 600 markup. Even brick and mortar doesnt have stock.

And you picked one with so many red flags asking if it’s gonna be OK?

Many sellers online web/shopee/lazada has ads for sale. But there not in stock and after mutiple calls whatsapp ive found out from a seller that told me the truth that there is no eta.

Or kolea guy on his period toss the laptop hard hard

You have a point. Thanks msacras.

Last time got someone order acer laptop from Acer NBP then got stolen.

I buy pen drive online

Ok can nego

Validate the seller first, look at reviews and if got Preferred Badge or from Official Store then should be ok.

I recently bought my Razer Blade from the Razer Official Store on Shopee, opted for Lalamove delivery - all good, safe and sound.

nothing wrong if buy directly from Laptop maker

for example direct from Lenovo or DELL

Big ticket items please buy from a physical shop. Safer.

If delivered by DHL or FedEx then ok la. If J&T or Poslaju, GG the laptop.

Buy from official seller. At least can return with less issues. But buy from shopee you risk of J&T turning your laptop into roti canai.

Remember video the unboxing else if hilang u eat dead chat. Alot youtuber kena lappy stolen from hauwei to Asus ....

I never buy laptop, but I bought a phone cost 4k+ before from shopee, my stuff arrive sadly after almost 2 weeks. Everyday I'm worry about my parcel, until now got trauma liao, really not worth it. Go lowyat jer.

Preferred means nothing in sh*pee

Problem is either i get from Penang or Kuantan. Laughs. KL is pay rm 600 markup to a stuckup seller even after offering bankin he dropped the price by 10 ringgit. So no way ill buy from him.

that 1 ok la....buy if can i try avoid..
esp like shopee lazada la...no thanks.
the risk is too great.

courier company like to hire baboons. the driver and system guy pakat together, take your laptop and mark your parcel delivered and no one from courier or shopee will listen to you.

Nothing beats touching your new toy first hand.

Not from postal handler to multiple handler, thrown, overturn, pressed....ect.

J&T okay je, bought TV and Monitor delivered by J&T, not a single dent or damage.

How the seller pack / wrap the item plays a big role too.

IP8 bought from penang seller though Qoo10, shipped via GDEX, arrived safely.

IP12mini bought from LZD’s Apple store, shipped through LEX iirc, arrived safely too.

then better don't la, think of it as a hint/indication you shouldn't buy

i bought a laptop just before that stupid shopee doing the express thingy and u can't choose courier services.

The chances that kena GG via J&T is higher. Now i not rekomen lor.

If u scared of risk then buy from lazada since the buyer protection is strong there, shopee is shit when coming to stuff like these since they are pro-seller. Just prepare to record everything when u received it.
Reliable and trusted store is everywhere in lzd.

if its too cheap to be true ?

then you better play safe lar - use shopee pay

at least got some protection

when reach shop already like that la.
but i understand. even pass through another hand of these handlers to toss it around is nauseating

Becareful if the price so big difference. Maybe refurbished or import unit.. 600 sounds alot

Thanks, ill use lazada then.

buy d jnt throw like no one else business, not seller fault, not buyer fault. u stuck in middle. lol

this is malaysia. all of them are shit and pro sellers because of the money
add with companies like skynet, j&t and poslaju, its a hellscape when online shopping.
even fedex and dhl rank quite low in my list already.

This post has been edited by GHBZDK: Aug 27 2021, 06:25 PM

i bought a gpu rm7000 from shopee no issue, depend on your luck with the shipping. shit might happen half way

Yes true, perhaps i should wait it out?. But maybe in for await.... 🤣

Nah hes a scalper, its the a new range of Asus. Im late to party waiting for feedback on overheating problems and whatnot.

i bought a legion 5 last week through lazada..it took less than 3 days to receive my laptop from johor to kl..

yes go ahead by any means necessary

For high priced item, remember to get insurance as well

i thought cannot choose courier?

Definitely cant, im talking to the seller and he says its auto assigned by shopee.

I afraid then buy from real store

of course more expensive, but peace of mind

no i always prefer lazada for expensive item cause their policy is pro-buyer. Its not the delivery, but the way they handle this thing when thing goes wrong.

yeah mine arrived safely via jnt also, but mine somehow take quite long , 2 weeks, i everyday also worry about it. Better buy via lowyat lor if me.

because never kena only. i've heard of friend saying their item stolen and lost by ninja and the courier mark it delivered and no one took responsibility. same case with me and shopee.
my own issue for lazada is their vague ui and terrible wallet, i deposited rm700 into their wallet to buy the sony kimber kable and ended up seller cancel no stock. cs taichi and say cannot withdraw please buy something else. i say theres nothing for me to buy with rm700, they quote me policy and drop the support. spend 1 hour get hit with same thing and decide just give up and buy a bunch of ps3 games.
i never touch their wallet already unless few hundred. mafaka

buy from taobao ship with good shipping agent is best

This post has been edited by GHBZDK: Aug 27 2021, 07:50 PM

Can share trusted seller?

Bro choose one that has brick mortar shop. My first laptop was frm TMT(?) online store. My 2nd is frm Lenovo official store.

I think its safer with official store like Dell HP Lenovo sites especially if you going to spent 8k on such items.

Last time i bought my 8k sony mirrorless camera, i was damn nervous keep tracking the parcel

I bought 20k item from US website, using shipping forwarder.

The tips is to forget you bought the item. Know know arrive make u happy

ya i kene before so i know how the dispute team handle things. But even without those thing happen also, u can clearly see how lzd and shopee system on receiving and releasing payment to seller its different.

Back off.
With high value electronics, you also need to care about aftersales service. Warranty.

This post has been edited by cursetheroad01: Aug 27 2021, 08:22 PM

what laptop?

this?

just buy direct from the brand website

I saw a laptop unit in Shopee, then found out they have shop in Puchong. Chatted outside of Shopee via Whatsapp, paid using TnG. The shop can even do Grab send to your doorstep, without extra charge (since they already saved without paying Shopee).

Tossing in shop Vs tossing during delivery process

Different feel man.

Better wait la not worth it if it got stolen

i bought asus rog strix from Lazada during 7.7 last month.. took 9 days to arrive from KL to Selangor... most of the time not moving from warehouse to warehouse.. still receive safely. For expensive item I prefer to buy from Lazada, safer and better customer service.

Send by J&T? Yeah good bloody luck with that.

PC store no open at your area meh?
Doesn't matter if a bit more expensive, go buy at physical store, peace of mind.

bought 9K gpu

jnt just put it out on my tembok

Many places laptop is out of stock. For rare models like yours that still got stock, if the seller is genuine one they will upfront tell you the unit is new but is display unit or stock that has been open to take product picture and repack back.

Basically the last unit of the lot.

try look at dell or other brand.. If you find one that is appealing to you, buying directly from them maybe a better choice.

Auto-assigned but can still arrange for 3rd party Grab / Lalamove.

They will give you a code to waive the delivery fees on Shopee.

how (as a buyer/consumer)?

This post has been edited by Skylinestar: Aug 27 2021, 09:46 PM

Bought rm3k laptop ok jer

Not all sellers allow it.

Razer OS allows it. Basically you either use a free delivery voucher or request from the seller and input it - and the fee becomes 0.

Then place order as per normal and pm the seller the details, arrange your own pick up / free from seller either way - then wait for it to reach you. The order on the other hand (from Shopee automated system).. they will send a dummy parcel with the same details (tracking number) which only contain a cardboard lol when it reaches you.

I also plan to buy a computer on shopee, but I don't know which one meets my requirements. Many people recommend it to me but they are not very satisfied, otherwise, it is too expensive. Any suggestion for the computer's brand that around 2500-3000.

unker bought from official shop with physical presence jer.. u nak main cap ayam tu pandai2 la.. pretty sure shoppe wont give shiet if ur 4-5k product magically disappers.

Better you go ask in lowyat hardware what your requirement. That price can get above average quality if not gaming.

Dont but from Shopee. Better buy from online computer shop. I bought Asus 6k gaming laptop from C-Zone. They have trusted delivery like DHL or if you're nearby to their shop, can go pick ur self.

no one said cannot

just depend if the person dare to take the risk or not only

u can buy rm15k-100k thing online also , no one stopping you

is depend if u can take the risk or not only

3 yrs agol I bought my Lenovo legion lappy rm3k from Shopee. Then also bought various pc parts total ard 4k also at shopee in 2020.. Everything ok.. My luck I guess.

Expensive items, buy using Lazada.

Back to waiting, better wait then feeling pain and problems?. Definitely.

buy something ppl dont know lol.

Motherboard
PSU

people take and do what lol

Bought my Surface Pro by contacting the seller in Lazada to COD. I even paid the order using my dummy card 1st to reserved the stock.

Oso bought my Samsung monitor through All it online store, they have option to collect the items at their branch nearest to u. Thundermatch oso got this option

Lesapda better.

bought 2 laptop from shopee, both asus brand, tuf n rog. total cost plus adding in xtra hdd + ram + wireless mouse... 13k+. all arrived safely, and well packed with protection. one from penang, another from pahang. all ada asus malaysia warranty.
just make sure checking seller ratings, and buyer reviews...


This post has been edited by burn22: Aug 28 2021, 03:27 AM

Official store maybe cheaper to. As in the website not official store in platform

But their support really sucks. Have you tried their chat support?

Always claim everybody is busy....until cannot get anyone 24/7, padahal nobody manning their chat.

Many companies support went to zero or near zero the past 2 years.

This post has been edited by Hobbez: Aug 28 2021, 04:21 AM

Thank you everyone for you inputs, recommendations, shared experience and comments. There is no stock for the laptop i want even from the big online stores and brick & mortar. Ive decided to wait for the next batch and shoot the minute it arrives at lowyat instead of trying my luck at shopee preferred stores. FYI for other readers the laptop model im seeking is available on lazada but when i called their customer service there is no stock & no eta.

Greatday.

ok, thank for reply

hello from Shopee HelpCare support. hehe

yes, it is safe to buy laptop from Shopee.

between shopeepay or Credit card 0% installment... either way the same right?
Case 1 you get the item.
Case 2 item lost or damaged, you get refund.
if you are regular shopee buyer, use shopeepay. if you no money, then use installment.

you only got 2 questions correct?

Thank you very much for your interest in our selling platform.

is it any other branded like lenovo can customize?
or can special request to CS like add more RAM or storage?

The main point for laptop is portability. Easier to carry around the laptop everywhere u go compared to desktop pc. I can still play games at my hometown or on travel easily with a laptop.

https://www.lazada.com.my/products/i2103721...lFlag=true&mp=1

but left the white color only for now...

Yes, its far better to lug around a laptop then your desktop for gaming. PS5 isnt as versatile as a gaming laptop which can double up as work io portal and creative content. Gaming laptop is a niche but a fairly large one manufacturers can profit from. YMMV.

Yes, its far better to lug around a laptop then your desktop for gaming. PS5 isnt as versatile as a gaming laptop which can double up as work io portal and creative content. Gaming laptop is a niche but a fairly large one manufacturers can profit from. YMMV.

Ehh ehhh when send to shop not by courier by who. Kontena guys at the warehouse load stuff also toss only

Judging from how parcels are mishandled by courier/ delivery staff, ...no.

If you can get to shops and buy it yourself do it please…

From my exp buying from Czone, they courier themself from Lowyat to Czone IOI Putrajaya. So the package is more safe and I got my laptop by the 2nd days after the ordering.