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 Previous tenant refused to terminate her maxis int

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andrekua2
post May 17 2022, 08:48 PM

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Why not include internet into the rental? Why dont cancel is most likely because of penalty. If no penalty then surely cancel.

BTW, I heard my colleague said some ISP got offer contractless. Got such things? She said TIME told her can choose contractless when signup just in case later move out before contract end. She wanted to move already but still havent cancel her TIME because of penalty.
PRSXFENG
post May 18 2022, 10:11 AM

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QUOTE(andrekua2 @ May 17 2022, 08:48 PM)
Why not include internet into the rental? Why dont cancel is most likely because of penalty. If no penalty then surely cancel.

BTW, I heard my colleague said some ISP got offer contractless. Got such things? She said TIME told her can choose contractless when signup just in case later move out before contract end. She wanted to move already but still havent cancel her TIME because of penalty.
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some ISPS do offer

TIME does but the offer is really not compelling at all

The penalty to cancel TIME Fibre (100/500/1Gbit) is RM500 flat rate

The no contract upfront fee is RM400 for 100 and 500, and RM500 for 1Gbit

So if you were on 100/500, I suppose you get a RM100 discount, but you lose out on any rebates/promos/devices
Oltromen Ripot
post May 18 2022, 04:09 PM

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just wondering.... since it seems your unit is already wired and still active, then your tenant just need to register for a new account, get new modem, and use new username and password for PPPoE, right?

or is it administratively-locked somewhere that only the prior PPPoE uid can use that line?
KC Bunny P
post Jun 13 2022, 10:55 AM

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QUOTE(LeonTan @ Aug 25 2021, 04:14 PM)
yup, each unit only can have 1 services but sometimes have this kind of complicated issue (previous tenant issue), actually can be solve. I help many customers do this before, some forumers find me too
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I got an owner of the maxis broadband called to suspend the account and I cannot use or switch to other service provider.
What should I do? he is not willing to cooperate and terminate at the centre, i.e its suspended indefinitely 😥

 

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