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 Parcel Said Delivered, but didn't receive (J&T), anyone experienced it before?

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TSBlofeld
post Aug 16 2021, 11:15 PM, updated 5y ago

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Deliveryman stole it? hmm.gif


Update:

I received the item

But i only received one item when i ordered two items

This post has been edited by Blofeld: Aug 17 2021, 07:10 PM
DarkAeon
post Aug 16 2021, 11:16 PM

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sometimes they deliver wrong address, problem is u dunno to whom
chiwawa10
post Aug 16 2021, 11:17 PM

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Checked your mail box already? Usually if parcel small enough, they tend to stuff it in there. And got proof of delivery.
Harry_Bobinski
post Aug 16 2021, 11:17 PM

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Check your proof of delivery. If there isn't any, you have to lodge a complaint
PowerSlide
post Aug 16 2021, 11:18 PM

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can deliver to wrong address

contact seller told them what happened they will refund you
TSBlofeld
post Aug 16 2021, 11:20 PM

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QUOTE(chiwawa10 @ Aug 16 2021, 11:17 PM)
Checked your mail box already? Usually if parcel small enough, they tend to stuff it in there. And got proof of delivery.
*
QUOTE(Harry_Bobinski @ Aug 16 2021, 11:17 PM)
Check your proof of delivery. If there isn't any, you have to lodge a complaint
*
click on proof of delivery, just a black screen
degraw1993
post Aug 16 2021, 11:20 PM

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rip
liquidsny
post Aug 16 2021, 11:22 PM

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Sometimes jnt didnt have enuff time to ship they kept the item with them first, tomorrow they'll ship out.

That's how they do it with my stuff
keyser soze
post Aug 16 2021, 11:23 PM

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Wait for a day or 2. Last week suppose got 2 packages, but only deliver 1 and claimed both delivered. Then today quietly send back to me.
TSBlofeld
post Aug 16 2021, 11:23 PM

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QUOTE(liquidsny @ Aug 16 2021, 11:22 PM)
Sometimes jnt didnt have enuff time to ship they kept the item with them first, tomorrow they'll ship out.

That's how they do it with my stuff
*
eventually u receive it the next morning?
Ludwig.
post Aug 16 2021, 11:24 PM

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check your mailbox and other surrounding areas outside your house, nowadays pattern is postman just leave the package somewhere, ring doorbell and ciao

if really die2 not there, then just make a report saying you didnt recieve and didnt sign anything

if really cannot then gg lor. thankfully my hous 24/7 cctv so if this situation happens to me i got proof that they didnt deliver
liquidsny
post Aug 16 2021, 11:26 PM

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QUOTE(Blofeld @ Aug 16 2021, 11:23 PM)
eventually u receive it the next morning?
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Yes. The next evening
grixis
post Aug 16 2021, 11:27 PM

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my shopee item got stolen once, order 5 but only receive 1 with tampered parcel luckily the stupid jnt stealer tape it using jnt tape so i make dispute and got refund
aidenland
post Aug 16 2021, 11:28 PM

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jnt.. tonight say parcel delivered, then i call driver, and driver said tomolo2.
kerolzarmyfanboy
post Aug 16 2021, 11:29 PM

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QUOTE(liquidsny @ Aug 16 2021, 11:22 PM)
Sometimes jnt didnt have enuff time to ship they kept the item with them first, tomorrow they'll ship out.

That's how they do it with my stuff
*
usually this. can give them a day for the postman to deliver your parcel
andyng38
post Aug 16 2021, 11:30 PM

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Happened to me a few times b4. Package was finally delivered the next day after the purported "delivery".
skycrew
post Aug 16 2021, 11:33 PM

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QUOTE(Blofeld @ Aug 16 2021, 11:15 PM)
Deliveryman stole it?  hmm.gif
*
tunggu next day, if still not receive then can lodge a report.

they must deliver the parcel on the same day they were assigned with the parcel, otherwise no commission.

so the trick is they click delivered lo
chiwawa10
post Aug 16 2021, 11:33 PM

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QUOTE(Blofeld @ Aug 16 2021, 11:20 PM)
click on proof of delivery, just a black screen
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Looks like a legit complaint. Go file it to the party/platform that you bought it from.
CTU
post Aug 16 2021, 11:34 PM

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See picrure/proof of delivery where they deliver
TSBlofeld
post Aug 16 2021, 11:35 PM

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QUOTE(aidenland @ Aug 16 2021, 11:28 PM)
jnt.. tonight say parcel delivered, then i call driver, and driver said tomolo2.
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how do u get his number?
xajimx
post Aug 16 2021, 11:36 PM

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surprised /k replies are quite decent.
the post isnt even in serious kopitiam.
everyone mentally ok?
TSBlofeld
post Aug 16 2021, 11:36 PM

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QUOTE(skycrew @ Aug 16 2021, 11:33 PM)
tunggu next day, if still not receive then can lodge a report.

they must deliver the parcel on the same day they were assigned with the parcel, otherwise no commission.

so the trick is they click delivered lo
*
but i hv already lodged a report

then how

will still receive the parcel?
john123x
post Aug 16 2021, 11:37 PM

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Jnt sucks

i also waiting for my parcels, dont know why it stuck so long.

where are the goddamm peoples that praises Jnt last time?
degraw1993
post Aug 16 2021, 11:38 PM

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QUOTE(john123x @ Aug 16 2021, 11:37 PM)
Jnt sucks

i also waiting for my parcels, dont know why it stuck so long.

where are the goddamm peoples that praises Jnt last time?
*
actually it depends on your area and places mine ordered item on shopee on thu then on weekend got the parcel already
FusionXY
post Aug 16 2021, 11:40 PM

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Click Proof of Delivery to see the picture. Normally key in Sender/Receiver last 4 digits.
Did you receive any WhatsApp message from J&T?
Try Extend Shopee Guarantee and wait for tomorrow.
If still never received then click return and refund mention didn't receive parcel.

This post has been edited by FusionXY: Aug 16 2021, 11:42 PM
loon90
post Aug 16 2021, 11:41 PM

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Check in yr mailbox
john123x
post Aug 16 2021, 11:41 PM

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QUOTE(degraw1993 @ Aug 16 2021, 11:38 PM)
actually it depends on your area and places mine ordered item on shopee on thu then on weekend got the parcel already
*
i am in klang valley.

when problem occur, its always JnT !!!!

JnT slowest and most roughest at treating customer parcels.
PowerSlide
post Aug 16 2021, 11:42 PM

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QUOTE(john123x @ Aug 16 2021, 11:37 PM)
Jnt sucks

i also waiting for my parcels, dont know why it stuck so long.

where are the goddamm peoples that praises Jnt last time?
*
depends on area, my area not that suck..not fast like last time but all item still delivered to me

the bros that deliver all friendly as well
HokkienMee_Lover
post Aug 16 2021, 11:44 PM

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if its shopee, and u dont want to wait anymore u can just request refund
RGRaj
post Aug 16 2021, 11:57 PM

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QUOTE(grixis @ Aug 16 2021, 11:27 PM)
my shopee item got stolen once, order 5 but only receive 1 with tampered parcel luckily the stupid jnt stealer tape it using jnt tape so i make dispute and got refund
*
Its nice to work at J&T. Salary oso got, can steal item too.
Heater8811
post Aug 17 2021, 12:00 AM

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QUOTE(Blofeld @ Aug 16 2021, 11:15 PM)
Deliveryman stole it?  hmm.gif
*
most likely. Happened to me once. Just claim for refund. But its cheap, only RM20, metal inside, so feel heavy, JT might tot something expensive, so kena tibai lar.
stupiak07
post Aug 17 2021, 12:07 AM

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stolen or someone changed the address and name

kena few time send to another state with random name

just claim refund

This post has been edited by stupiak07: Aug 17 2021, 12:08 AM
grixis
post Aug 17 2021, 12:19 AM

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QUOTE(RGRaj @ Aug 16 2021, 11:57 PM)
Its nice to work at J&T. Salary oso got, can steal item too.
*
later kana reborn as toilet seat
TSBlofeld
post Aug 17 2021, 12:30 AM

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QUOTE(andyng38 @ Aug 16 2021, 11:30 PM)
Happened to me a few times b4. Package was finally delivered the next day after the purported "delivery".
*
is it because they need to meet the KPI?

my area suffered a very heavy downpour since noon and rain hasn't stopped until now

i believe this slows them down.
pisces88
post Aug 17 2021, 12:41 AM

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Wait one day. Met with these situations many times. The rider pressed delivered, probably cos today tak sempat.
andyng38
post Aug 17 2021, 12:43 AM

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QUOTE(Blofeld @ Aug 17 2021, 12:30 AM)
is it because they need to meet the KPI?

my area suffered a very heavy downpour since noon and rain hasn't stopped until now

i believe this slows them down.
*
Yup I'd say meeting kpi is the primary reason for such happenings
ChaoGuGu
post Aug 17 2021, 12:45 AM

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anyone know what is happening to J&T? seems like all delivery is not updating/not taking care of
geelim77
post Aug 17 2021, 12:54 AM

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Sometimes these CB JnT delivery people simply update status to "Delivered" just to complete their daily delivery quota.......then they'll deliver your parcel 1 or 2 days later......😅
CTU
post Aug 17 2021, 12:57 AM

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QUOTE(john123x @ Aug 16 2021, 11:41 PM)
i am in klang valley.

when problem occur, its always JnT !!!!

JnT slowest and most roughest at treating customer parcels.
*
Then u have the problematic J&T guys in your area. My place KV but best n better than Poslaju and DHL or Ninja and Shopee Express. Depends on the delivery guy. Good and reaponisble for me. I gave him two air kotak a few days ago.
TSBlofeld
post Aug 17 2021, 01:10 AM

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QUOTE(CTU @ Aug 17 2021, 12:57 AM)
Then u have the problematic J&T guys in your area. My place KV but best n better than Poslaju and DHL or Ninja and Shopee Express. Depends on the delivery guy. Good and reaponisble for me. I gave him two air kotak a few days ago.
*
for the same area, is it always the same delivery guy?
CTU
post Aug 17 2021, 01:15 AM

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QUOTE(Blofeld @ Aug 17 2021, 01:10 AM)
for the same area, is it always the same delivery guy?
*
Yup..for me, if bulky items same, will be a guy naik lori will send..barang besar/fragile, another guy naik myvi..small items, motor guy..that one has been changing but lorry n myvi guy always same fella.

This post has been edited by CTU: Aug 17 2021, 01:16 AM
TSBlofeld
post Aug 17 2021, 01:26 AM

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QUOTE(CTU @ Aug 17 2021, 01:15 AM)
Yup..for me, if bulky items same, will be a guy naik lori will send..barang besar/fragile, another guy naik myvi..small items, motor guy..that one has been changing but lorry n myvi guy always same fella.
*
i see.

i didnt realise that

i thought it works something like grab/foodpanda

i thought it's like whoever available in that area just quickly accept the job for the day
CTU
post Aug 17 2021, 01:29 AM

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QUOTE(Blofeld @ Aug 17 2021, 01:26 AM)
i see.

i didnt realise that

i thought it works something like grab/foodpanda

i thought it's like whoever available in that area just quickly accept the job for the day
*
Nope. Same with other couriers I guess. Poslaju always same boy send to me. He already know my name since i pick up wifeys items a lot. So it depends on how reponsible ur delivery guy is
.

This post has been edited by CTU: Aug 17 2021, 01:30 AM
emburrar
post Aug 17 2021, 10:24 AM

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QUOTE(DarkAeon @ Aug 16 2021, 11:16 PM)
sometimes they deliver wrong address, problem is u dunno to whom
*
this
last year kena
bodo la delivery people
cukur neighbour call
doncab
post Aug 17 2021, 11:26 AM

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QUOTE(Blofeld @ Aug 16 2021, 11:15 PM)
Deliveryman stole it?  hmm.gif
*
so TS already received the parcel?
TSBlofeld
post Aug 17 2021, 11:28 AM

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QUOTE(doncab @ Aug 17 2021, 11:26 AM)
so TS already received the parcel?
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No

Shopee advised me to click on refund request
TSBlofeld
post Aug 17 2021, 07:10 PM

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Update:

I received the item

But i only received one item when i ordered two items
haturaya
post Aug 17 2021, 07:18 PM

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QUOTE(Blofeld @ Aug 16 2021, 11:15 PM)
Deliveryman stole it?  hmm.gif
Update:

I received the item

But i only received one item when i ordered two items
*
On J & T web, can check proof of delivery...

One of my parcel - status - delivered, but the photo showing dunno who's house. whistling.gif

 

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