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Photography Weird problem with Sony RX100...
TSjchong
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Aug 15 2021, 12:59 PM, updated 3y ago
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This is my RX100 M5A. Recently developed a weird problem, the moment I turn on it's focus locked and all the buttons on the back become unresponsive (click on them and nothing happens). Only the power button works. Is it a software/firmware problem? Anyway, can reset the camera? Or I have to send it back to service center to troubleshoot?
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tvcat
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Aug 15 2021, 07:26 PM
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• Try another battery. • Try changing to other shooting mode. • Reset all settings to the default, need to do it in the menu though.
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TSjchong
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Aug 15 2021, 08:26 PM
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QUOTE(tvcat @ Aug 15 2021, 07:26 PM) • Try another battery. • Try changing to other shooting mode. • Reset all settings to the default, need to do it in the menu though. Thanks for the suggestions. - have tried another battery, still same problem - when camera is on I can't change the shooting mode. But if I turn off, change the dial, and turn on again the shooting mode will change. But problem is still there. - too bad I can't get into the menu since the button doesn't work since this problem began
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tvcat
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Aug 15 2021, 08:40 PM
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QUOTE(jchong @ Aug 15 2021, 08:26 PM) Thanks for the suggestions. - have tried another battery, still same problem - when camera is on I can't change the shooting mode. But if I turn off, change the dial, and turn on again the shooting mode will change. But problem is still there. - too bad I can't get into the menu since the button doesn't work since this problem began Take out the card and battery, let it sit for few days then try again. Try in movie mode first. If still fail then have to send to service.
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SUSbananajoe
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Aug 16 2021, 10:22 AM
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Check if there is a new firmware. Probably they might have identified this issue.
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TSjchong
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Sep 14 2021, 08:45 PM
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