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 TNB smart meter bill surge (solved), Help what to do?

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TSujelly
post Aug 10 2021, 03:35 PM, updated 5y ago

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Edit, it was energy commissioner not electric commissioner
Suruhanjaya Tenaga, I kept calling them electric

Contacted electric commissioner
They came with a tnb staff and installed another meter on the MCB and another beside tnb
Well at the end of the the readings doesn't match
So they come up with a fixed amount based on my past bills
And the extra will be used to offset the future bills

I heard from electric commissioner that most of the time if you complaint to TNB
They will not do anything, other than coming with a probes meter
That tell you everything is off, meter is not running
When things are on meter is running it doesn't prove anything
But when reported to electric commissioner
They will came and install their own meter and your old ones
2 meters to compare the readings of new ones
Your walls might have some holes, but it was totally worth it

But still electric commissioner want you to complaint to TNB first
Then you complaint to electric commissioner about TNB's competency




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This post has been edited by ujelly: Nov 24 2021, 01:20 PM
jie88
post Aug 10 2021, 03:41 PM

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can give more detail here?
how many air cond , how much hp is it
june july august the bill how much
dezz
post Aug 10 2021, 03:42 PM

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i gave up arguing with them. my bill this month rm 12xx (after rebate).. >.>
Captain89
post Aug 10 2021, 03:43 PM

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Tnb sent me letter to change new smart meter months ago but I didn’t. Stick to old meter for now cannot afford to pay extra for smart meter bills
Momo33
post Aug 10 2021, 03:55 PM

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QUOTE(ujelly @ Aug 10 2021, 04:35 PM)
TNB installed new smart meter during beginning of may
Notice a 200% bill surge in June
Cut down on Aircon usage but bill arrived are far more expensive
Made a complaint to tnb & stopped using Aircon in July
but the bill came in August are the most expensive among all
TNB technician came, argued and can't do anything
Blamed the Aircon but told them the story they blame the fridge and water heater

What to do now, I ran out of idea, I'm suspicious of foul play here.
*
you can read the meter daily/same time and calculate your daily usage.. the best way...

your details inefficient to make a bill estimate.

how many AC/ what hp you have ON , and what is the average daily use in hours ...
how many in house.

TSujelly
post Aug 10 2021, 03:58 PM

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QUOTE(jie88 @ Aug 10 2021, 03:41 PM)
can give more detail here?
how many air cond , how much hp is it
june july august the bill how much
*
16 Jan RM 93.25
16 Feb RM 101.55
18 march RM 113.30
18 April RM 104.25
19 May rm89.35 new TNB smart meter
16 Jun RM 297.75 cut down Aircon usage
16 July rm 316.25 stopped using aircon

3 Aircon 2+1+1hp

This post has been edited by ujelly: Aug 10 2021, 04:16 PM
jie88
post Aug 10 2021, 04:00 PM

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QUOTE(ujelly @ Aug 10 2021, 03:58 PM)
16 Jan RM 93.25
16 Feb RM 101.55
18 march RM 113.30
18 April RM 104.25
19 May rm89.35 new TNB smart meter
16 Jun RM 297.75
16 July rm 316.25

3 Aircon 2+1+1hp
*
my house 3 ppl stay , 2 air con 1+ 1.5hp alr every month 300-400
before smart meter did you temper with the old meter?
how come 3 air cond , letrik bill only 100++
TSujelly
post Aug 10 2021, 04:02 PM

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QUOTE(Momo33 @ Aug 10 2021, 03:55 PM)
you can  read  the meter daily/same time  and    calculate  your daily usage..  the best way...

your details inefficient to make a bill  estimate.

how many  AC/ what hp  you have  ON ,  and what is the average  daily use in hours ...
how many in house.
*
But we stopped all Aircon in July since the bill date
Yup i know it's hard to make a bill estimation
But we expect to see a drop of charges instead it increases

That made me suspicious
ycs
post Aug 10 2021, 04:02 PM

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unplug everything and see if the meter still runs
Momo33
post Aug 10 2021, 04:03 PM

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QUOTE(ujelly @ Aug 10 2021, 04:58 PM)
16 Jan RM 93.25
16 Feb RM 101.55
18 march RM 113.30
18 April RM 104.25
19 May rm89.35 new TNB smart meter
16 Jun RM 297.75
16 July rm 316.25

3 Aircon 2+1+1hp
*
with 4 AC , 8 hours d , and water heater etc... the bill above 200 RM is about right . nod.gif

your old meter maybe faulty ,



carpathia
post Aug 10 2021, 04:04 PM

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QUOTE(ujelly @ Aug 10 2021, 03:58 PM)
16 Jan RM 93.25
16 Feb RM 101.55
18 march RM 113.30
18 April RM 104.25
19 May rm89.35 new TNB smart meter
16 Jun RM 297.75
16 July rm 316.25

3 Aircon 2+1+1hp
*
same la... everyone facing same thing
TSujelly
post Aug 10 2021, 04:08 PM

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QUOTE(jie88 @ Aug 10 2021, 04:00 PM)
my house 3 ppl stay , 2 air con 1+ 1.5hp alr every month 300-400
before smart meter did you temper with the old meter?
how come 3 air cond , letrik bill only 100++
*
We seldom use Aircon because dry air made us suffer from eczema outbreak

That is why we are very suspicious of it, I don't know if the meter is tempered with because it's rental, but the technician didn't made noise about it like our next door neighbour, they told them up front and ask them to sign some letter which resulted in argument.
TSujelly
post Aug 10 2021, 04:09 PM

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QUOTE(Momo33 @ Aug 10 2021, 04:03 PM)
with 4 AC  , 8 hours d  ,  and  water heater  etc...    the bill  above 200 RM is about right .  nod.gif

your old meter  maybe faulty ,
*
But July we didn't on Aircon at all that's the problem
jie88
post Aug 10 2021, 04:10 PM

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QUOTE(ujelly @ Aug 10 2021, 04:02 PM)
But we stopped all Aircon in July since the bill date
Yup i know it's hard to make a bill estimation
But we expect to see a drop of charges instead it increases

That made me suspicious
*
your house 3 air cond impossible so cheap
i just calculate the letrik fee using 3 air cond alone
1hp + 1hp + 1.5hp , with each on 12 hours per days
its like from air cond alone alr 400
12 hours its abit on the extreme side , but my point is 3 air cond , your letrik fee only 100+ ? that doesnt sounds right
either its mulfunction or its tempeered
TSujelly
post Aug 10 2021, 04:11 PM

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QUOTE(ycs @ Aug 10 2021, 04:02 PM)
unplug everything and see if the meter still runs
*
Any video on how to read it?
TSujelly
post Aug 10 2021, 04:15 PM

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QUOTE(jie88 @ Aug 10 2021, 04:10 PM)
your house 3 air cond impossible so cheap
i just calculate the letrik fee using 3 air cond alone
1hp + 1hp + 1.5hp , with each on 12 hours per days
its like from air cond alone alr 400
12 hours its abit on the extreme side , but my point is 3 air cond , your letrik fee only 100+ ? that doesnt sounds right
either its mulfunction or its tempeered
*
We seldom use Aircon because dry air made us suffer from eczema outbreak

That is why we are very suspicious of it, I don't know if the meter is tempered with because it's rental, but the technician didn't made noise about it like our next door neighbour, they told them up front and ask them to sign some letter which resulted in argument.
Momo33
post Aug 10 2021, 04:16 PM

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QUOTE(ujelly @ Aug 10 2021, 05:09 PM)
But July we didn't on Aircon at all that's the problem
*
July no ON ... so this usage /the Bill will come in August only right nod.gif

TSujelly
post Aug 10 2021, 04:18 PM

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QUOTE(Momo33 @ Aug 10 2021, 04:16 PM)
July  no ON ...    so this usage /the Bill will come in August  only  right    nod.gif
*
The bill just came 316 with the technician together to check
Momo33
post Aug 10 2021, 04:29 PM

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QUOTE(ujelly @ Aug 10 2021, 05:18 PM)
The bill just came 316 with the technician together to check
*
if all else fail
you need to buy/instal a digital power meter to check

https://shopee.com.my/Din-Rail-Single-Phase...d=0&position=-1



bee88
post Aug 10 2021, 04:32 PM
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QUOTE(ujelly @ Aug 10 2021, 03:35 PM)
TNB installed new smart meter during beginning of may
Notice a 200% bill surge in June
Cut down on Aircon usage but bill arrived are far more expensive
Made a complaint to tnb & stopped using Aircon in July
but the bill came in August are the most expensive among all
TNB technician came, argued and can't do anything
Blamed the Aircon but told them the story they blame the fridge and water heater

What to do now, I ran out of idea, I'm suspicious of foul play here.
*
Before this, meter tempered? Most of the time like this.

Actually u can roughly estimate your usage based on your electrical appliances.

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