QUOTE(pwlow @ Oct 22 2022, 12:03 PM)
Thank you for contacting us. As per check, the transaction for order number is failed and canceled, so there is no amount charged by Zcity. If the amount charged, bank or e-wallet will return to you, you may check with the respective bank or e-wallet.

Bank ask me check with Zcity, Zcity ask me refer back to bank.......my 19 Oct transaction already show in credit card transaction already, called bank they say Zcity already claim , so how ? will it auto reverse back later ? How long if auto reverse back ?
Only Can Wait ...
But I Guess Can Not Do Auto Return Because Bank Confirm With Me Amount Already In ZCity Account So Amount Should Not Auto Reverse To Credit Card Account...
Now Need Wait zCity Account One By One Check Suspicious Transaction Compare With ZCity Bank Transaction
After Check zCity Should Be Credit In Compensation Voucher
Only Can Wait ... And Report Do zCity
Now Problems Is transaction for order number is failed and canceled But The Money Already In ZCity Account...
So zCity Support Oso Can Not Trace Back
Now Only Can Wait 7 Days Amount Not Reverse Then Contact Back ZCity Suport