ComGateway is pretty reliable. I have used it dozens of time.

Actually, the shipping company they use will pay for the import tax and smoothly bring your package out from custom. You pay them then they deliver.

ComGateway uses DHL.

This post has been edited by jiangchen: Jul 15 2021, 04:24 PM

You don't have to do anything super specific.

When your items arrive at the ComGateway warehouse, you have to do simple declaration like describing what the product is briefly and it's actual US price.

They do have to open it to inspect.

If your item is dangerous, battery pack, flammable substance, they provide a safe packaging for extra charge. (No weapons and all that of course)

For import to Malaysia, anything above RM 500 will be charged extra import tax. They count the delivery cost together.

So if your item is RM 300 and the delivery cost is RM 100, it falls within the RM 500 range and no extra charge.

If however you exceeded that cost, when clearing custom, DHL will pay the extra tax charges for you, then they will charge you before delivering.

I usually try not to exceed this limit and only buy stuff hard to find in Malaysia.

You can open an account with ComGateway and ask questions with their support, they are pretty responsive. Opening account does not cost any money.

You get 30 days to keep your items at their warehouse. After that they charge you some fee per day.

This post has been edited by jiangchen: Jul 16 2021, 09:52 AM