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> How can i check my maybank CC application status?, How

g00glesYYl
post Sep 7 2007, 03:55 PM


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How can i check my maybank CC application status??

if i do not hv any application number.
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WaCKy-Angel
post Sep 7 2007, 03:57 PM


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call customer care service
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donpapachino
post Sep 7 2007, 04:01 PM


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yup, i applied last time, 3 weeks time oredi approved n they send a letter to collect at their branch. maybe can call their customer service to check the status.
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g00glesYYl
post Sep 7 2007, 04:09 PM


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oohh.... FOC right?!
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David83
post Sep 7 2007, 04:13 PM


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Just call the CS at 1300 88 6688 but beware of the waiting duration. biggrin.gif
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john
post Sep 7 2007, 04:31 PM


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Yeah, call their CS and if the queue is too long, you can leave your number for them to call you back. I got a call back in less than 10minutes. Pretty good CS.
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yewkhuay
post Sep 7 2007, 08:35 PM


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MB....report lost card the operator said the new card will be sent to the requested branch in 2days.....10days oso the branch didn;t call me, i went to the branch myself, the guy there only HEAR i say wanto collect reported lost card, ask me to fill in form, i repeated again : I reported lost credit card n come to collect ......he ask me to fill in another form, I SHOUT AT him : i oready reported lost credit card n asked the card to be collected here......

then only he LISTEN to me n direct me to the other office staff n collect my card which was there 1week ago.....
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David83
post Sep 7 2007, 08:54 PM


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They didn't send a pick-up letter through snail mail?
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yewkhuay
post Sep 7 2007, 08:56 PM


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tak ada...............
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David83
post Sep 7 2007, 09:07 PM


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I have funnier case. When the bank staff called me regarding my application, I specifically told her that to put my mailing address to my working state. I don't know if she forgot or what after she jotted down that address.

After few days of waiting, the pickup letter didn't arrive to my working state address and I gave the CS a call regarding my card and application. The operator told me that my card has been delivered to the requested branch and they said the notification letter has been sent already.

When I went to my hometown last week, just found out that the mailing address for MBB card including the statement delivery is at my hometown address. OMG!
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WaCKy-Angel
post Sep 7 2007, 11:08 PM


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QUOTE(yewkhuay @ Sep 7 2007, 08:35 PM)
MB....report lost card the operator said the new card will be sent to the requested branch in 2days.....10days oso the branch didn;t call me, i went to the branch myself, the guy there only HEAR i say wanto collect reported lost card, ask me to fill in form, i repeated again : I reported lost credit card n come to collect ......he ask me to fill in another form, I SHOUT AT him : i oready reported lost credit card n asked the card to be collected here......

then only he LISTEN to me n direct me to the other office staff n collect my card which was there 1week ago.....
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LOLz.......

Are u sure u went to the correct department?
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David83
post Sep 7 2007, 11:10 PM


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QUOTE(WaCKy-Angel @ Sep 7 2007, 11:08 PM)
LOLz.......

Are u sure u went to the correct department?
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If the branch is not large, basically you have all the so called departments in one floor. Your eyes could capture everything ... this is what happened when I picked my MBB CC at Bayan Baru branch.
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darien_203
post Jul 11 2008, 10:46 AM


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can we check the status online???
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goolie
post Jul 11 2008, 10:51 AM


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can ..u can register 1 maybank2u account...and u can just add in ur credit card into it and link to saving account..every month just pay u cc with saving...less hassle

This post has been edited by goolie: Jul 11 2008, 10:51 AM
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David83
post Jul 11 2008, 10:55 AM


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QUOTE(darien_203 @ Jul 11 2008, 10:46 AM)
can we check the status online???
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Not directly.

But if you have M2U access and if your card application has been approved, the details will be appeared in M2U.
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darien_203
post Jul 11 2008, 11:49 AM


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Thanks for the advice...
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SeaMonster
post Jul 11 2008, 07:13 PM


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Call Customer Service

There Will Got A Option For You To Check Application Status smile.gif
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David83
post Jul 11 2008, 09:09 PM


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QUOTE(SeaMonster @ Jul 11 2008, 07:13 PM)
Call Customer Service

There Will Got A Option For You To Check Application Status smile.gif
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Are you sure there's an option or you ask it when you get connected to a CSE.
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tinkerbel
post Jul 11 2008, 09:17 PM


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@David83,
There should be an option; at least with Citibank there is biggrin.gif
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David83
post Jul 11 2008, 10:29 PM


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QUOTE(tinkerbel @ Jul 11 2008, 09:17 PM)
@David83,
There should be an option; at least with Citibank there is biggrin.gif
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Not with MBB I believe.
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tinkerbel
post Jul 11 2008, 10:48 PM


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@David83,
I don't know about that since I've never spoken with the Call Centre but thus far, I've no problems with their services [I applied for an MBB Amex Credit Card end of last month and received it in the mail yesterday. I also got a call from the Card Centre asking me if I've received the cards and know about the benefits].

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