Help! Did anyone notice that wd nas data gone?
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 Jul 7 2021, 05:00 AM, updated 5y ago
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#1
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Junior Member
116 posts Joined: Jan 2003 
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It's sound like happened world wide, same to me!!!
All my data gone!! I need the support π«π« Any has the same issue? Those who using mybooklive , please check your data is it all gone!!! Related article. https://community.wd.com/t/help-all-data-in...-unknown/268111 https://www.bleepingcomputer.com/news/secur...lean-worldwide/ Attached thumbnail(s) 
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Jul 7 2021, 06:37 AM
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#2
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Junior Member
706 posts Joined: Jul 2012
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Seagate did this......
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Jul 7 2021, 06:46 AM
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#3
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Junior Member
299 posts Joined: Apr 2011
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QUOTE(keyb0ard @ Jul 7 2021, 05:00 AM) It's sound like happened world wide, same to me!!! Did you do any special router setting? I also have Mybook live. So far data intact.All my data gone!! I need the support π«π« Any has the same issue? Those who using mybooklive , please check your data is it all gone!!! Related article. https://community.wd.com/t/help-all-data-in...-unknown/268111 https://www.bleepingcomputer.com/news/secur...lean-worldwide/  This post has been edited by bee88: Jul 7 2021, 06:47 AM |
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Jul 7 2021, 06:55 AM
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#4
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Junior Member
925 posts Joined: Jul 2005 
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Lowyat post oredi warned you on 26th June...
that time you still goyang kaki? https://www.lowyat.net/2021/243445/malware-...diately-unplug/ |
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Jul 7 2021, 09:29 AM
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#5
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Senior Member
5,256 posts Joined: Oct 2004 From: J@Y B33
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Few weeks ago already posted this.
https://forum.lowyat.net/index.php?act=ST&f...ost&p=101412113 This post has been edited by xxboxx: Jul 7 2021, 09:32 AM |
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Jul 7 2021, 09:47 AM
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#6
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Senior Member
2,607 posts Joined: Nov 2020
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https://www.westerndigital.com/support/my-b...y-service-offer
WD offering Data Recovery service (for free) for affected customers, worth a shot. |
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Jul 7 2021, 11:40 AM
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#7
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Junior Member
116 posts Joined: Jan 2003
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QUOTE(PRSXFENG @ Jul 7 2021, 09:47 AM) https://www.westerndigital.com/support/my-b...y-service-offer How do I go about this? I called the contact number no pickup. Maybe due to emco eπ₯WD offering Data Recovery service (for free) for affected customers, worth a shot. This post has been edited by keyb0ard: Jul 7 2021, 11:41 AM |
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Jul 7 2021, 12:17 PM
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#8
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Senior Member
2,607 posts Joined: Nov 2020
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QUOTE(keyb0ard @ Jul 7 2021, 11:40 AM) How do I go about this? I called the contact number no pickup. Maybe due to emco eπ₯ Here at https://support-en.wd.com/app/askSelect My Book Live got data recovery section  |
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Jul 7 2021, 04:34 PM
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#9
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All Stars
10,510 posts Joined: Jan 2003 From: Atlanta 
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QUOTE(PRSXFENG @ Jul 7 2021, 09:47 AM) https://www.westerndigital.com/support/my-b...y-service-offer IN the event the data can not be recovered, they will not send back the device. WD offering Data Recovery service (for free) for affected customers, worth a shot.  |
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Jul 7 2021, 07:18 PM
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Senior Member
5,256 posts Joined: Oct 2004 From: J@Y B33
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QUOTE(enriquelee @ Jul 7 2021, 04:34 PM) IN the event the data can not be recovered, they will not send back the device. They can even outright reject from helping TS. 1 week period before it become fully consumer responsibility.  QUOTE The Qualifying Product must be determined to have suffered a data loss prior to July 1, 2021 due to the security incident described in the security bulletin (WDC-21008) issued June 24, 2021. Western Digital Support will work with the customer to make the determination. TS, if you unable to get recovery support, can try this guide https://www.disktuna.com/wd-mybook-live-dri...-data-recovery/ WaNaWe900 liked this post
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