Anyone had ever deal with Aiqon for settlement of the outstanding debt that sold by CIMB bank to Aiqon (or any other bank)?

May I check with you the release letter you received would be with the Aiqon letterhead or the bank itself ?

Before I made payment to Aiqon, I had called to CIMB to check on this, the collection department staff told me that Aiqon will notify them, then bank will provide the release letter with the bank letter head, which will send to Aiqon, and Aiqon will send to me.

Then today I received the release letter from Aiqon with the Aiqon's letterhead itself. Right after that, I called back CIMB collection department, and this staff told me Aiqon is the one who give release letter, nothing to do with Bank anymore. Of coz I had questioned her why her answer is different with the previous staff, she said she has no idea, she couldn't check anything and show no patience to me, even talked quite impolite.

Just wanna check with people here if you had ever paid off the outstanding debt to Aiqon, and what kind of released letter you received?

Thank you

Do a search on lowyat forum...pretty sure saw another post talking about the debt from cimb to aiqon similar to your case.

that one should be me also. as i was told by cimb bank that the released letter will be from them. but today's the other staff who from cimb said there is no such thing. i so confused. and the way she talked is so impolite.. maybe tomorrow will make another call. just try my luck here to see if anyone has the same experience

You can complaint to CIMB if you felt that they did not handle your case professionally:
https://www.cimbbank.com.my/en/personal/sup...d-feedback.html

Thanks for the details. I hate to talk with third party either debt collector or debt purchaser, as I know that the staff from bank usually will talk nicely and won't have "changed volume" or "aunty voice who works for many years with a high position in small company", but I met one today. Thanks for the link. Will call again tomorrow and hope I won't have that woman in the call.

The release letter dont have the details of the settled debt ? If it do, then it should suffice as a clearance letter.

the released letter with letterhead of Aiqon does have the details of the credit card . I just wonder if next time I need to apply loan from other bank, would they accept a release letter by Non-bank.

Will that "remarks" be cleared from CTOS or ccris?

it is like this. didnt mention of ctos or ccris. usually those debt that sold to Aiqon. it will show in the category Special Attention Account @ ccris/ctos.

in the email itself, it did mention, usually will clear in 45 -60 days for the special attention account.




Attached thumbnail(s)

The release letter is good reference for a cleared debt. Keep it for future reference.

As for ccris, if is not remove after the stated time, call them to rectifty.

then ok lah.. coz i just worried bank not accept this letter as this is not really from CIMB, but the debt purchaser.

yup. the ccris one, need to keep monitor.

Will you still hv problem to apply for loans once your CTOS or ccris reports are "clean" after this debt settlement?

agent said can try even very clean. but normally might end up 80% or lower.. they said

I thought banks refer to CTOS n ccris reports... They can see "more"?... I mean other than the bank that you had settled debt with.

my current status is all the debts is old debts. so once clear everything, nothing can see from the ccris already.

Ok, nice to hear that,...
Then if the CTOS n ccris are good, other banks will not see issues you had before, thus I was wondering what reason they hv to reject your future loan application or to just approve 80%.

So, is Aiqon the way how banks keep their NPL low?

Are all banks going by this Aigon route too?

actually i think is depend on how to approval department rates each case, but recently i knew that one of the housing loan application result with nothing show in the ccris one, the borrower doesnt have any debt (like me) before, is just clean. he said the bank only approve 80%.

while for me, as per adviced by agent, he said once i clear eveything, and give him all the released letter, then he can pass to banker to evaluate first, from what he said, this is not totally hopeless lah, maybe also the same in the end, lower approved percentage.. i guess.

Then most probably is due to the DSR or income to applying loan repayment ratio of the applicant that the bank reduce the loan amount

This post has been edited by yklooi: Jul 6 2021, 10:23 AM

so far i heard, cimb , ambank, standard chartered sold the NPL to aiqon. for my case, i did have stand chart also, but luckily it was still with the bank.

what different between deal with bank VS Aiqon when u wish to settle all these outstanding.

Bank will not threated or being rude to you when discuss the rebate, and from my current outstanding debt, some banks able to give me 50% rebate from the principal, of coz there are bank not willing, but need to add another 10% which i think is acceptable.

While Aiqon, they die die wont let you have any discount, even today he said this amount to settle, next day they can increase from this amount, i hate to deal with them, their way is very rude and its like threaten you. so in the end, i just dun wan to talk anynmnore, and it makes my emotion become worse, could not rebate anymore, just pay and settle lah. the settlement amount range is very big from what they said at first with the final amount. first day say 13k, then after that said 8k, then increase back to 10k, on and off, i think this is their tactic to make creditor tak boleh tahan, and just paid. (hahaha)

anyway, above was my experience to share lah, if you had debt with some bank like cimb or standard chartered that might sell to Aiqon later, better settle first before they sell it.

ya. maybe scoring lower since no record of repayment previously.. so reduct loan amount . i guess

So I guess, it is not the issue of the letter from Aiqon or direct from CIMB that will be the cause of possible future loan rejection as you are concern abt as posted earlier

maybe lah. but as long as special attention account not removed from CCRIS yet, this letter is important fo me to prove that I had settled it, I worry it coz this letter not issued from the bank..


anyway, i really no idea why cimb collection department has different answer for this question, at first said will be issued by CIMB, then second one say not from CIMB.

Better wait for ccris or CTOS to update first....
Heard postings before, even after settled akpk or cc loan, must also wait for CTOS or ccris to clear first before applying for loans

After debts is sold to third party, bank's involvement is normally hands off.

then the very first few call, information was given wrongly by the cimb collection department staff.

If that Aiqon goes IPO, I will apply some

u r right. their staff pandai kejar wang.

No worries, if you find the bank response is not satisfactory or didn't help, you can escalate to BNM or check with https://www.ofs.org.my/en/

Wish you all the best.

thanks alot.. leave a footprint first.