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Shopee seller , overcharged shipping fee
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TSlee93
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Jul 2 2021, 12:55 PM, updated 5y ago
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New Member
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Anyone seller faced this issue before ?
My item is below 1kg, they charged RM100+ for the shipping fee
Asked them to check with the logistics, they keep giving me reply about the shipping fee promotion i set, which is RM4 only
Live chat agent and email not helping at all too
If any seller faced this issue before, did they refund back the overcharged shipping fee ?
This post has been edited by lee93: Jul 2 2021, 01:08 PM
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KopiChia
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Jul 2 2021, 12:56 PM
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I seen someone sell durian don't remember if Lazada or Shopee. Delivery fee is set at over 1k
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SUSAhmad Zulkifli
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Jul 2 2021, 12:57 PM
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Getting Started

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QUOTE(lee93 @ Jul 2 2021, 12:55 PM) Anyone seller faced this issue before ? My item is below 1kg, they charged RM100+ for the shipping fee Asked them to check with the logistics, they keep giving me reply about the shipping fee promotion i set, which is RM4 only Live chat agent and email not helping at all too If you faced this issue before, did they refund back the overcharged shipping fee ? You earn upwards of Rm20k and drive a beemer. Why the fuck would Rm100+ matter to you? Its just pocket change bro
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sohailayhun
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Jul 2 2021, 12:58 PM
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Getting Started

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packing with box??
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TSlee93
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Jul 2 2021, 12:59 PM
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New Member
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QUOTE(sohailayhun @ Jul 2 2021, 12:58 PM) nope, only flyers
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Pop The Bubbles
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Jul 2 2021, 01:00 PM
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Getting Started

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Report mcmc.
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TSlee93
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Jul 2 2021, 01:01 PM
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New Member
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QUOTE(Ahmad Zulkifli @ Jul 2 2021, 12:57 PM) You earn upwards of Rm20k and drive a beemer. Why the fuck would Rm100+ matter to you? Its just pocket change bro lol u got the wrong person ? thats not me
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SUSDaylight2018
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Jul 2 2021, 01:01 PM
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Getting Started

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Product weight is one thing Volumetric weight is another thing
Kindly google on how to calculate Volumetric weight
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TSlee93
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Jul 2 2021, 01:03 PM
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New Member
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QUOTE(Daylight2018 @ Jul 2 2021, 01:01 PM) Product weight is one thing Volumetric weight is another thing Kindly google on how to calculate Volumetric weight Item is small too, im sure they overcharged, as all the previous order is only charged RM4.66 for delivery, only this order is charged RM100+
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LamboSama
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Jul 2 2021, 01:03 PM
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Just boycott then
This post has been edited by LamboSama: Jul 2 2021, 01:04 PM
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EdEd
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Jul 2 2021, 01:04 PM
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and u paid ?
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TSlee93
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Jul 2 2021, 01:05 PM
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New Member
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QUOTE(EdEd @ Jul 2 2021, 01:04 PM) They deduct directly from the order income though
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whyamiblack
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Jul 2 2021, 01:06 PM
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Getting Started

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Why don't you buy elsewhere? If all sellers doing the same thing you might wanna look into why.
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SUSFenix98
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Jul 2 2021, 01:06 PM
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Support lah PN
Oren bruh
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SUSDaylight2018
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Jul 2 2021, 01:08 PM
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Getting Started

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QUOTE(lee93 @ Jul 2 2021, 01:03 PM) Item is small too, im sure they overcharged, as all the previous order is only charged RM4.66 for delivery, only this order is charged RM100+ File a dispute and report to KPDNKK
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TSlee93
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Jul 2 2021, 01:09 PM
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New Member
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QUOTE(whyamiblack @ Jul 2 2021, 01:06 PM) Why don't you buy elsewhere? If all sellers doing the same thing you might wanna look into why. nono, im a seller, just wanna ask if any seller faced this issue before and how to solve this
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whyamiblack
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Jul 2 2021, 01:13 PM
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QUOTE(lee93 @ Jul 2 2021, 01:09 PM) nono, im a seller, just wanna ask if any seller faced this issue before and how to solve this Unless your product specification is too big or too heavy, shouldn't reach that high. I recently purchased weight plates up to 25kg also not that expensive the shipping. For sellers, shipping price should be automatic after you include the product specification unless if you use your own courier.
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FusionXY
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Jul 2 2021, 01:14 PM
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QUOTE(KopiChia @ Jul 2 2021, 12:56 PM) I seen someone sell durian don't remember if Lazada or Shopee. Delivery fee is set at over 1k RM1K? Crazy Shipping Fee
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silverbolt143
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Jul 2 2021, 01:16 PM
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Getting Started

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Lor, another lousy tactic to make their product listing appear cheaper compared to the rest.. If u not careful enough during check-out, u would have swipe the overcharge shipping fee too..
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KopiChia
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Jul 2 2021, 01:16 PM
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QUOTE(FusionXY @ Jul 2 2021, 01:14 PM) Well I can confirm he got no buyers 😅😂
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