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 Shopee seller , overcharged shipping fee

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TSlee93
post Jul 2 2021, 12:55 PM, updated 5y ago

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Anyone seller faced this issue before ?

My item is below 1kg, they charged RM100+ for the shipping fee

Asked them to check with the logistics, they keep giving me reply about the shipping fee promotion i set, which is RM4 only

Live chat agent and email not helping at all too

If any seller faced this issue before, did they refund back the overcharged shipping fee ?

This post has been edited by lee93: Jul 2 2021, 01:08 PM
KopiChia
post Jul 2 2021, 12:56 PM

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I seen someone sell durian don't remember if Lazada or Shopee. Delivery fee is set at over 1k
SUSAhmad Zulkifli
post Jul 2 2021, 12:57 PM

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QUOTE(lee93 @ Jul 2 2021, 12:55 PM)
Anyone seller faced this issue before ?

My item is below 1kg, they charged RM100+ for the shipping fee

Asked them to check with the logistics, they keep giving me reply about the shipping fee promotion i set, which is RM4 only

Live chat agent and email not helping at all too

If you faced this issue before, did they refund back the overcharged shipping fee ?
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You earn upwards of Rm20k and drive a beemer. Why the fuck would Rm100+ matter to you? Its just pocket change bro
sohailayhun
post Jul 2 2021, 12:58 PM

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packing with box??

TSlee93
post Jul 2 2021, 12:59 PM

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QUOTE(sohailayhun @ Jul 2 2021, 12:58 PM)
packing with box??
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nope, only flyers

Pop The Bubbles
post Jul 2 2021, 01:00 PM

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Report mcmc.
TSlee93
post Jul 2 2021, 01:01 PM

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QUOTE(Ahmad Zulkifli @ Jul 2 2021, 12:57 PM)
You earn upwards of Rm20k and drive a beemer. Why the fuck would Rm100+ matter to you? Its just pocket change bro
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lol u got the wrong person ? thats not me

SUSDaylight2018
post Jul 2 2021, 01:01 PM

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Product weight is one thing
Volumetric weight is another thing

Kindly google on how to calculate Volumetric weight

TSlee93
post Jul 2 2021, 01:03 PM

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QUOTE(Daylight2018 @ Jul 2 2021, 01:01 PM)
Product weight is one thing
Volumetric weight is another thing

Kindly google on how to calculate Volumetric weight
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Item is small too, im sure they overcharged, as all the previous order is only charged RM4.66 for delivery, only this order is charged RM100+
LamboSama
post Jul 2 2021, 01:03 PM

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Just boycott then

This post has been edited by LamboSama: Jul 2 2021, 01:04 PM
EdEd
post Jul 2 2021, 01:04 PM

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and u paid ?
TSlee93
post Jul 2 2021, 01:05 PM

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QUOTE(EdEd @ Jul 2 2021, 01:04 PM)
and u paid ?
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They deduct directly from the order income though
whyamiblack
post Jul 2 2021, 01:06 PM

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Why don't you buy elsewhere? If all sellers doing the same thing you might wanna look into why.
SUSFenix98
post Jul 2 2021, 01:06 PM

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Support lah PN

Oren bruh
SUSDaylight2018
post Jul 2 2021, 01:08 PM

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QUOTE(lee93 @ Jul 2 2021, 01:03 PM)
Item is small too, im sure they overcharged, as all the previous order is only charged RM4.66 for delivery, only this order is charged RM100+
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File a dispute and report to KPDNKK
TSlee93
post Jul 2 2021, 01:09 PM

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QUOTE(whyamiblack @ Jul 2 2021, 01:06 PM)
Why don't you buy elsewhere? If all sellers doing the same thing you might wanna look into why.
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nono, im a seller, just wanna ask if any seller faced this issue before and how to solve this
whyamiblack
post Jul 2 2021, 01:13 PM

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QUOTE(lee93 @ Jul 2 2021, 01:09 PM)
nono, im a seller, just wanna ask if any seller faced this issue before and how to solve this
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Unless your product specification is too big or too heavy, shouldn't reach that high. I recently purchased weight plates up to 25kg also not that expensive the shipping. For sellers, shipping price should be automatic after you include the product specification unless if you use your own courier.
FusionXY
post Jul 2 2021, 01:14 PM

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QUOTE(KopiChia @ Jul 2 2021, 12:56 PM)
I seen someone sell durian don't remember if Lazada or Shopee. Delivery fee is set at over 1k
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RM1K? Crazy Shipping Fee
silverbolt143
post Jul 2 2021, 01:16 PM

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Lor, another lousy tactic to make their product listing appear cheaper compared to the rest.. If u not careful enough during check-out, u would have swipe the overcharge shipping fee too..
KopiChia
post Jul 2 2021, 01:16 PM

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QUOTE(FusionXY @ Jul 2 2021, 01:14 PM)
RM1K? Crazy Shipping Fee
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Well I can confirm he got no buyers 😅😂

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