restart phone.

or try from other location

Hello Everyone

Anyone here facing Maxis 4g mobile data shows connected but there is actually no internet?

When I'm out of WiFi coverage area, my phone will automatically switch to Maxis 4g. My line signal is full 4 bar and will also display "4g" which means I'm already connected to Maxis 4g mobile data.

But there's no internet! Can't even use WhatsApp, keep showing connecting, Can't even go into Safari and search or Google anything, can't connect to speedtest app.

I am on Hotlink postpaid and using iPhone X.

My phone is definitely not the issue, because when I was still with Digi two weeks ago there are no issues when switching between WiFi and 4g.

Recently port into Maxis and found out about this issue!

You can always turn on airplane mode and off .....
And yes it's normal practice, even u call in also this is most likely they'll tell u to do.....
Instead of wasting time call in why not just try the above? Im sure save much time and energy

I am too facing this issue and it has been around since 2019 time frame. I've sent in my iPhone 11 in the past to the service centre thinking that it is a phone issue and to my surprise the service centre advised that they have received many of the same complaint and its no fault of the phone device itself.

There are certainly differences in the network quality especially when it comes to multiple SIMs tied to a single principle number. As an example, Maxis is unable to support VoLTE on those principle numbers that has multiple SIMs, and if you have multi-SIM they are unable to support the Apple Watch. I reckon all these are somewhat related.