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 Maxis Mobile Data Connection Problem

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terradrive
post Jun 19 2021, 06:29 PM

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QUOTE(toobad @ Jun 19 2021, 05:04 PM)
Hello Everyone

Anyone here facing Maxis 4g mobile data shows connected but there is actually no internet?

When I'm out of WiFi coverage area, my phone will automatically switch to Maxis 4g. My line signal is full 4 bar and will also display "4g" which means I'm already connected to Maxis 4g mobile data.

But there's no internet! Can't even use WhatsApp, keep showing connecting, Can't even go into Safari and search or Google anything, can't connect to speedtest app.

I am on Hotlink postpaid and using iPhone X.

My phone is definitely not the issue, because when I was still with Digi two weeks ago there are no issues when switching between WiFi and 4g.

Recently port into Maxis and found out about this issue!
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i had the exact same problem. My old iphone 6S behaved like that, but recently i bought hotlink sim again to try it on my iphone X, it works fine, works fine on my old iphone 5 too, but 4G wouldn't work on my iphone 6S, turns out the 6S has hardware problems and recently cannot use hotspot via wifi on it anymore. Digi and unifi mobile sim card 4G and 3G worked fine on the iphone 6S.
terradrive
post Jul 26 2021, 06:24 PM

RRAAAWWRRRRR
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Senior Member
1,943 posts

Joined: Apr 2005


sien i kena since 2 days ago, at first no signal at all, then after half day, got 4g+ on my poco, can't browse internet at all, thought my new phone broke. Put the sim into my iphone X, can't work too
put my digi to the poco, worked fine. maxis sien ler

edit: fixed, turns out the internet didn't work because credit expired, even though internet still valid till next mid august sleep.gif

This post has been edited by terradrive: Jul 27 2021, 11:01 PM

 

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