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 Cannot receive TAC, from Maybank & Bank Islam

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TShowyoulikethat
post Jun 4 2021, 10:01 AM, updated 5y ago

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I've tried transfering money from my Maybank but I never receive the TAC despite off-on my phone. I've tried this for weeks. Perhaps changing my phone is the problem? But why i can receive TAC from Hong Leong bank?

Or should I change Access Point Network?

Please help. icon_question.gif
Seager
post Jun 4 2021, 10:02 AM

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Called bank already?
budi1413
post Jun 4 2021, 10:02 AM

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buy new number
layzieboy
post Jun 4 2021, 10:03 AM

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usually telco issue if two separate banks are affected.
ttan777
post Jun 4 2021, 10:03 AM

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you could have your account cleared..if phone number has changed without your knowledge
mafioso
post Jun 4 2021, 10:05 AM

 
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If not mistaken i think mbb started using secure2u right?

You need to enroll it on the mobile app

Don't think they provide sms tac anymore unless its a niche situation

This post has been edited by mafioso: Jun 4 2021, 10:05 AM
TShowyoulikethat
post Jun 4 2021, 10:06 AM

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QUOTE(mafioso @ Jun 4 2021, 10:05 AM)
If not mistaken i think mbb started using secure2u right?

You need to enroll it on the mobile app

Don't think they provide sms tac anymore unless its a niche situation
*
Best giler. To register Secure, I still nid to obtain TAC. sweat.gif
blhc
post Jun 4 2021, 10:08 AM

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QUOTE(howyoulikethat @ Jun 4 2021, 10:01 AM)
I've tried transfering money from my Maybank but I never receive the TAC despite off-on my phone. I've tried this for weeks. Perhaps changing my phone is the problem? But why i can receive TAC from Hong Leong bank?

Or should I change Access Point Network?

Please help.  icon_question.gif
*
Which shortcode did you receive it from previously?
I assume 66628
Try calling https://macrokiosk.com/
Lescotesco
post Jun 4 2021, 10:11 AM

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QUOTE(howyoulikethat @ Jun 4 2021, 10:01 AM)
I've tried transfering money from my Maybank but I never receive the TAC despite off-on my phone. I've tried this for weeks. Perhaps changing my phone is the problem? But why i can receive TAC from Hong Leong bank?

Or should I change Access Point Network?

Please help.  icon_question.gif
*
make sure the number is not classified as spam. if not your phone will also filter out the sms without u knowing.
mafioso
post Jun 4 2021, 10:12 AM

 
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QUOTE(howyoulikethat @ Jun 4 2021, 10:06 AM)
Best giler. To register Secure, I still nid to obtain TAC.  sweat.gif
*
Call bank kasi tiao

Say you force us to use secure2u

But sms tak dapat

Now you need to transfer money but the bank portal is stopping you

Every min of my time wasted is money gone so apa macam lu mau kira?!
TShowyoulikethat
post Jun 4 2021, 10:12 AM

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Called maybank again, most probably will call my telco later. maybank side no problem. Thanks for the quick replies, fellow Lowyat forum users.
tzarain
post Jun 4 2021, 10:16 AM

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QUOTE(howyoulikethat @ Jun 4 2021, 10:12 AM)
Called maybank again, most probably will call my telco later. maybank side no problem. Thanks for the quick replies, fellow Lowyat forum users.
*
which Telco ya?
RyoKenzaki
post Jun 4 2021, 10:17 AM

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I also cannot receive TAC from Public Bank, need to restart phone only receive...
acbc
post Jun 4 2021, 10:19 AM

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Must use SecureTAC now.

TAC no longer used by Maybank. Many banks also used SecureTAC but still can fall back to TAC. An example is CIMB. Their SecureTAC sucks and after 30 seconds will fall back to TAC.
spoil_
post Jun 4 2021, 10:20 AM

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Send UPDATE to 66628. I did it whenever i'm in hurry to get the TAC, but my shitty ONEXOX decided not to receive any SMS. Rm0.20 per SMS tho.
Maknusia
post Jun 4 2021, 11:29 AM

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QUOTE(howyoulikethat @ Jun 4 2021, 10:01 AM)
I've tried transfering money from my Maybank but I never receive the TAC despite off-on my phone. I've tried this for weeks. Perhaps changing my phone is the problem? But why i can receive TAC from Hong Leong bank?

Or should I change Access Point Network?

Please help.  icon_question.gif
*
Do you have Maybank MAE as well?

For some transactions, there is no TAC where the approval is done at MAE
GHBZDK
post Jun 4 2021, 11:31 AM

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joint account wont receive tac for some actions like place fd. no error also. just say tac sent. teruk la.
found this out hard way lol.
idk about other cases. i tot send money is secure2u
erry-
post Jun 4 2021, 11:33 AM

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do u use any 3rd party app example truecaller etc.?
the app might block and mark 5 digit sms number from maybank as spam.

some phone app also might doing that.
example (just example) oppo sms, xiaomi sms, etc.

pls check the spam sms folder.

notworthy.gif notworthy.gif notworthy.gif

ray123
post Jun 4 2021, 11:35 AM

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Did you recently change telco but kept the number? Even if the number is the same you need to inform the bank that you have changed provider.
TShowyoulikethat
post Jun 4 2021, 12:11 PM

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QUOTE(Maknusia @ Jun 4 2021, 11:29 AM)
Do you have Maybank MAE as well?

For some transactions, there is no TAC where the approval is done at MAE
*
I have MAE app, but Secure2u nids TAC. Not sure if youre saying that I can transfer frm M2U to MAE then transfer out?

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