Unifi Connection Issue to International Server, Occured usually at night 9-11pm
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 Sep 3 2022, 11:32 AM
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#1
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Junior Member
813 posts Joined: Jul 2008 From: Kota Kinabalu <-> Kuala Lumpur  
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QUOTE(bitebug @ Sep 3 2022, 02:01 AM) Same. Packet loss every time. Now we have another problem. Me and my neighbour are both on 100mb but tried speed test just now only able to go as high as 30mb. No wonder I was lagging watching Twitch. The fuck is going on i have this issue last month, upload speed so low, i have to report multiple time, it take them almost 2 week to fix it and luckily i can claim rebate   This post has been edited by syahpian: Sep 3 2022, 11:40 AM |
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Sep 3 2022, 12:06 PM
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#2
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Junior Member
813 posts Joined: Jul 2008 From: Kota Kinabalu <-> Kuala Lumpur
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QUOTE(khainiz94 @ Sep 3 2022, 11:58 AM) Why ping is so high. yup, that is my ongoing issue, after they fix the low upload issue, i have high ping issue even when speedtest to sabah server (im from sabah btw)Mine is always consistent 10 to 12 ms. Maxis Fibre 300 Mbps.  This post has been edited by syahpian: Sep 3 2022, 12:08 PM |
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Sep 3 2022, 12:16 PM
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#3
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Junior Member
813 posts Joined: Jul 2008 From: Kota Kinabalu <-> Kuala Lumpur
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QUOTE(khainiz94 @ Sep 3 2022, 12:11 PM) Maybe you should report it again. yup, im currently in contact directly to person from TM data division, he still investigate the issue, waiting for update from himJust ask your neighbours if they are getting the same ping. If yes, collect all the data and submit to unifi. That is quite high for fibre connection. This post has been edited by syahpian: Sep 3 2022, 12:16 PM |
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Sep 3 2022, 12:30 PM
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#4
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Junior Member
813 posts Joined: Jul 2008 From: Kota Kinabalu <-> Kuala Lumpur
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QUOTE(michaelkkl @ Sep 3 2022, 12:26 PM) 30ms ping intra-sabah is not normal, need to report again. im waiting for feedback first, if he cannot do anything about it, then i report againIf 30ms ping sabah to KL is normal since need to cross strait. |
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Sep 4 2022, 08:22 AM
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#5
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Junior Member
813 posts Joined: Jul 2008 From: Kota Kinabalu <-> Kuala Lumpur
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QUOTE(bitebug @ Sep 4 2022, 04:21 AM) Sabahan as well. I did receive messages informing me about service but they said it's been fixed on Wednesday. nope, all done on livechat and whatsapp, even TM person contacted me using whatssapp. there also TM technician come at my house several time to check the issueMy cousin is a high ranking engineer at TM and all he can say is that "they're investigating it". Did you call TM directly? This post has been edited by syahpian: Sep 4 2022, 08:55 AM Singh93 liked this post
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