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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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michaelkkl
post Jun 12 2021, 02:12 PM

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Both Cloudflare IPv6 and IPv4 now routing back to SG since today morning.

Both also route via Telstra Global SG link.
TShostingmalaya
post Jun 12 2021, 02:57 PM

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Okay, just to let you guys know, the first report to TM directly suddenly has been closed. No call, no info suddenly received message.

But I still have MCMC report which still in investigation. Maybe pointing to different report, I dont know.

So guys, monitor today and hope for the best. Tired to pingplot everyday meh. Haha.
G-17
post Jun 12 2021, 04:44 PM

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Feels like a whac-a-mole. The moment they fix one route, another gets the problem. Even connecting to a commercial VPN service (Mullvad), I need to switch between 2 or 3 countries a few times a day.

Recently saw offer for free $100US credit for new Linode registration valid for 60 days, so I thought I'd spin a few WireGuard instances from Singapore, India, Japan and Frankfurt to roll my own personal VPN for a couple of months, but the results via Linode's speed test page were so bad there's no point.

I killed my DigitalOcean SG droplet two days ago, because performance was so inconsistent. Certain times I can almost max out my 500mbps connection speeds, and other times it would divebomb me to 1998 dial-up PTSD.

This post has been edited by G-17: Jun 12 2021, 04:48 PM
go626201
post Jun 12 2021, 05:22 PM

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QUOTE(G-17 @ Jun 12 2021, 04:44 PM)
Feels like a whac-a-mole. The moment they fix one route, another gets the problem. Even connecting to a commercial VPN service (Mullvad), I need to switch between 2 or 3 countries a few times a day.

Recently saw offer for free $100US credit for new Linode registration valid for 60 days, so I thought I'd spin a few WireGuard instances from Singapore, India, Japan and Frankfurt to roll my own personal VPN for a couple of months, but the results via Linode's speed test page were so bad there's no point.

I killed my DigitalOcean SG droplet two days ago, because performance was so inconsistent. Certain times I can almost max out my 500mbps connection speeds, and other times it would divebomb me to 1998 dial-up PTSD.
*
Actually u can get the another ip range that different from the speedtest.
I think 3 cloud server company got different peering pipe with unifi.
Like Linode,u can get 40ms ip address and 10ms ip address(Via Equinix SG). (For 10ms one,currently 100% stable connection between Linode SG and Unifi on day and night) (I currently have the Linode SG 10ms network instances so far so good.)
Digital ocean is also same concept,40/100ms ip address and 10ms ip address (Via Equinix SG).
Vultr i dont remember.(I know they got their own Choopa peering line)

user posted image

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Seems like yesterday had a spikes. But overall is good
user posted image

This post has been edited by go626201: Jun 12 2021, 05:28 PM
G-17
post Jun 12 2021, 05:50 PM

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QUOTE(go626201 @ Jun 12 2021, 05:22 PM)
Actually u can get the another ip range that different from the speedtest.
I think 3 cloud server company got different peering pipe with unifi.
Like Linode,u can get 40ms ip address and 10ms ip address(Via Equinix SG).  (For 10ms one,currently 100% stable connection between Linode SG and Unifi on day and night) (I currently have the Linode SG 10ms network instances so far so good.)
Digital ocean is also same concept,40/100ms ip address and 10ms ip address (Via Equinix SG).
Vultr i dont remember.(I know they got their own Choopa peering line)

user posted image

user posted image

user posted image

Seems like yesterday had a spikes. But overall is good
user posted image
*
Much thanks for the knowledge. Don't think I'll sign up for Linode just yet. Might experiment with the DigitalOcean IP ranges later.
Wrt your stable 10ms LinodeSG connection. Long term, how has it been? Like over the past 1week/1month/3months?

Also, maybe a stupid question, but do you think our own Unifi IP pool/range affects the connection? Eg; connect to certain IP pool gives perhaps different peering route? I used to do that a lt during the Streamyx and early Unifi days, disconnect and reconnect to switch IP pool, but have no idea if that actually changes any peering path. Are IP pools for Unifi home users segregated based on plan?

go626201
post Jun 12 2021, 06:51 PM

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QUOTE(G-17 @ Jun 12 2021, 05:50 PM)
Much thanks for the knowledge. Don't think I'll sign up for Linode just yet. Might experiment with the DigitalOcean IP ranges later.
Wrt your stable 10ms LinodeSG connection. Long term, how has it been? Like over the past 1week/1month/3months?

Also, maybe a stupid question, but do you think our own Unifi IP pool/range affects the connection? Eg; connect to certain IP pool gives perhaps different peering route? I used to do that a lt during the Streamyx and early Unifi days, disconnect and reconnect to switch IP pool, but have no idea if that actually changes any peering path. Are IP pools for Unifi home users segregated based on plan?
*
Past 10 days,got spikes but the latency only add within 5ms only so it is normal. (To be clear the packet lost is still might be a problem,but only 0.1% of the whole time might having packet loss,so it is acceptable)
user posted image

Those cloud server didn't have contract so if got problem then just terminate and change to another host,so Linode is okay for use now.

And for second problem.The answer is yes,different unifi ip prefix might get better connectivity to specific location.
But for recent problem,i think all unifi ip prefix is having the problem,but some might be better.(But still crap la!)
A simple example for using different unifi ips prefix.
I using mi smart sound box(CN version),but some ip prefix can get 75% stability to use the sound box and enjoy music. (This also might have QQ music problem,but better)
But if get the worst ip prefix,the box might unable to get respond from the server and QQ music might cant work properly(maybe 1 song can 1 song cant,or buffering issue)
QQmusic have too many cache server,so sometimes to 1st ip good,but 10mins later connect to another ip then no good.

Unifi ip pools should not have difference from plan,i think the IPs u can get is most depends on your area.
(But sometimes might get a rare ip prefix,
mostly is a list that u can get easily like
60.48 60.51
115.135 175.137
147.158 (I prefer this pool,seems like a new ips by unifi in 2019)
Any others ips that i not wrote here is because i never get it.(Or i only get once per year,so i dont remember)
More ips can see this link
https://forum.lowyat.net/topic/4878047

So this really depends on your usage.
And different unifi ip prefix might get abit higher or abit lower latency then the previous unifi ip prefix. (About 3-4ms+-)

Overall,i suggest dont care the ip prefix just get multiple vpn,and see which one is usable for that current time is better solution now.
Until TM spend money to fix the problem,i dont think this can be solve anysoon.
Currently TM is doing this crap way " tear down the east wall to repair the west wall".
And this is not the first time for having this kind of issue,but the severity for this time is too too too high ,how come TM can having this issue for almost a month...

If the problem like affect 1% of the usage then i can agree TM just dont care about it...
But this problem affect almost 60% of normal usage for long time,then this i dont know what to say... (Cloudflare Fastly etc all popular service also affected how come like this...)

This post has been edited by go626201: Jun 12 2021, 07:03 PM
TShostingmalaya
post Jun 12 2021, 06:53 PM

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QUOTE(G-17 @ Jun 12 2021, 05:50 PM)
Much thanks for the knowledge. Don't think I'll sign up for Linode just yet. Might experiment with the DigitalOcean IP ranges later.
Wrt your stable 10ms LinodeSG connection. Long term, how has it been? Like over the past 1week/1month/3months?

Also, maybe a stupid question, but do you think our own Unifi IP pool/range affects the connection? Eg; connect to certain IP pool gives perhaps different peering route? I used to do that a lt during the Streamyx and early Unifi days, disconnect and reconnect to switch IP pool, but have no idea if that actually changes any peering path. Are IP pools for Unifi home users segregated based on plan?
*
So far from my droplets, Digital Ocean = worst compare to other. Linode maybe can reach around 50ms but stable (usually peak time packet loss during this time). Alibaba Cloud almost stable and good. OVH for a few days before ping = good but packet loss also during peaktime.

If you're asking me which is the best, I could say Alibaba Cloud for now. This test = from my Unifi 100Mbps.

This post has been edited by hostingmalaya: Jun 12 2021, 06:54 PM
heLL_bOy
post Jun 12 2021, 07:18 PM

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QUOTE(G-17 @ Jun 12 2021, 05:50 PM)
Much thanks for the knowledge. Don't think I'll sign up for Linode just yet. Might experiment with the DigitalOcean IP ranges later.
Wrt your stable 10ms LinodeSG connection. Long term, how has it been? Like over the past 1week/1month/3months?

Also, maybe a stupid question, but do you think our own Unifi IP pool/range affects the connection? Eg; connect to certain IP pool gives perhaps different peering route? I used to do that a lt during the Streamyx and early Unifi days, disconnect and reconnect to switch IP pool, but have no idea if that actually changes any peering path. Are IP pools for Unifi home users segregated based on plan?
*
nothing can last longer... Digitalocean is an example.

different unifi ip prefix will have different route on US/EU region only and Asia region is about the same no different that is was i tested.


TShostingmalaya
post Jun 12 2021, 09:11 PM

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How about your experience tonight guys ?
heLL_bOy
post Jun 12 2021, 09:23 PM

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QUOTE(hostingmalaya @ Jun 12 2021, 09:11 PM)
How about your experience tonight guys ?
*
so far ok... since routing to SG has changed.. not sure can last how long again rclxub.gif rclxub.gif

lets monitor another 2-3days
shaktiv8
post Jun 12 2021, 09:31 PM

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QUOTE(hostingmalaya @ Jun 12 2021, 09:11 PM)
How about your experience tonight guys ?
*
Cloudflare test normal so far. Ping low and server in Singapore
heLL_bOy
post Jun 12 2021, 09:39 PM

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Cloudflare SG random spike back again... rclxub.gif rclxub.gif rclxub.gif
Chiggah
post Jun 12 2021, 09:47 PM

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Twitch choking a bit
TShostingmalaya
post Jun 12 2021, 09:47 PM

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So many packet loss on Linode, OVH.

As I told above, Alibaba Cloud still survived but maybe some increment on latency but I could say its still good. Lol.
TShostingmalaya
post Jun 12 2021, 10:08 PM

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Okay guys. I present you pingplotter tu MCMC aduan website directly which you will attach your pingplotter there. Lol.

user posted image
PRSXFENG
post Jun 12 2021, 10:19 PM

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Huh, I'm suprised that that site isn't hosted locally
PRSXFENG
post Jun 12 2021, 10:38 PM

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Anyways here's me on Maxis for comparison, Wifi.

user posted image

user posted image

This post has been edited by PRSXFENG: Jun 12 2021, 10:38 PM
iCare
post Jun 12 2021, 10:45 PM

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QUOTE(hostingmalaya @ Jun 12 2021, 10:08 PM)
Okay guys. I present you pingplotter tu MCMC aduan website directly which you will attach your pingplotter there. Lol.

user posted image
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QUOTE(PRSXFENG @ Jun 12 2021, 10:38 PM)
Anyways here's me on Maxis for comparison, Wifi.

user posted image

user posted image
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LOL pelik betul Unifi ni ada fetish dengan hongkong ke apa?

PCCW Global vs NTT route ke aduan SKKM

padahal ada je pccw sg , tapi itu pun sama gak paling rendah boleh dapat dari unifi ~42ms ke atas latency.
muok
post Jun 12 2021, 10:49 PM

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The routing has not been fixed at all. I think their SG gateway is overloaded.

user posted image
asellus
post Jun 12 2021, 11:31 PM

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At least for my VPS, the connection seems to be OK for a few days now.

CODE

Target Name: darkness.is.my.waifu.cz
        IP: 45.129.229.114
 Date/Time: 12/06/2021 11:29:54 PM to 12/06/2021 11:30:24 PM

Hop Sent Err PL% Min Max Avg  Host Name / [IP]
1    13   0 0.0   0   0   0  fuwa fuwa time [10.168.0.1]
2    13   0 0.0   2   5   2  [10.233.161.34]
3    13   0 0.0  39  47  40  [10.55.209.34]
4    13   0 0.0  36  46  39  24482.sgw.equinix.com [27.111.228.159]
5    13   0 0.0  43  47  44  [45.129.229.1]
6    13   0 0.0  43  46  44  [45.129.229.114]


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