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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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failed.hashcheck
post Apr 16 2022, 09:41 PM

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QUOTE(RallyNight @ Apr 16 2022, 09:18 PM)
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I have to use 4g to upload this.
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rip broooo 💀
3nf0rc3r
post Apr 16 2022, 09:46 PM

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Very slow, and unstable.

This post has been edited by 3nf0rc3r: Apr 16 2022, 09:47 PM
tyja
post Apr 16 2022, 09:56 PM

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Cannot play multiplayer at all.even connect to vpn at singapore
RallyNight
post Apr 16 2022, 11:01 PM

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QUOTE(failed.hashcheck @ Apr 16 2022, 10:41 PM)
rip broooo 💀
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Paid 100mbps price for 1515 service

QUOTE(3nf0rc3r @ Apr 16 2022, 10:46 PM)
user posted image

Very slow, and unstable.
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Same very unstable but constant 1mbps at current hours
heLL_bOy
post Apr 17 2022, 12:44 AM

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QUOTE(RallyNight @ Apr 16 2022, 01:40 PM)
Technician come keep test over an hour, is my area server problem probably. Upload less than 10mbps. Replaced btu test with his own router same result 10upload 10download. Same, now suspect is server problem. Since serviced few houses had same issue since yesterday.

Tried reset but seems like they really limited 3 ip forever.

Even digi shown dl speed at 200mbps
Wtf

Now even worst 7mbps to 11mbps avg no matter what ip recieved.
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if your local speedtest is normal... then forget abt international speed.

just use vpn bypass the throttling.
RallyNight
post Apr 17 2022, 02:35 AM

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QUOTE(heLL_bOy @ Apr 17 2022, 01:44 AM)
if your local speedtest is normal... then forget abt international speed.

just use vpn bypass the throttling.
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Local speedtest also slow, to celcom tower also slow.
Very sad now test to their own site also less than 10mbps

This post has been edited by RallyNight: Apr 17 2022, 12:44 PM
heLL_bOy
post Apr 17 2022, 09:33 PM

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QUOTE(RallyNight @ Apr 17 2022, 02:35 AM)
Local speedtest also slow, to celcom tower also slow.
Very sad now test to their own site also less than 10mbps
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more likely their hardware in your area got issue.
then you have to wait TM solved the issue.


RallyNight
post Apr 18 2022, 02:08 AM

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QUOTE(heLL_bOy @ Apr 17 2022, 10:33 PM)
more likely their hardware in your area got issue.
then you have to wait TM solved the issue.
*
Saw my ticket close, made a live chat turnout whole sabah is major routing issue now. Still on tuning.
DDG_Ross
post Apr 18 2022, 11:45 PM

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international connection really got issue demmit..
its been like this for few weeks that I was really close to just switch to TIME

even reading manga the image loads one by one like 1mbps connection.. and I'm on 500mbps package
dont even mention opening multiple manga tabs..
heLL_bOy
post Apr 19 2022, 12:27 AM

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QUOTE(DDG_Ross @ Apr 18 2022, 11:45 PM)
international connection really got issue demmit..
its been like this for few weeks that I was really close to just switch to TIME

even reading manga the image loads one by one like 1mbps connection.. and I'm on 500mbps package
dont even mention opening multiple manga tabs..
*
either switching ISP or continue use unifi with VPN

TM international connectivity is beyond hope especially over night peak hours the congestion level is very serious by their rate limiting.





yurie
post Apr 19 2022, 07:13 AM

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QUOTE(DDG_Ross @ Apr 18 2022, 11:45 PM)
international connection really got issue demmit..
its been like this for few weeks that I was really close to just switch to TIME

even reading manga the image loads one by one like 1mbps connection.. and I'm on 500mbps package
dont even mention opening multiple manga tabs..
*
Yesterday night 10pm circa, damn slow again right? Usually 10pm,11pm,12am and probably into the wee hours is the golden time for the slow unresponsive website loading. Even Lowyat need to refresh a few times. Sometimes the loading progress just hangs.
DDG_Ross
post Apr 19 2022, 01:13 PM

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QUOTE(yurie @ Apr 19 2022, 07:13 AM)
Yesterday night 10pm circa, damn slow again right? Usually 10pm,11pm,12am and probably into the wee hours is the golden time for the slow unresponsive website loading. Even Lowyat need to refresh a few times. Sometimes the loading progress just hangs.
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for me its only international/oversea connection problem
local site like lowyat is ok no problem, local speedtest also normal

its just the damn international one.. and thats like 90% of my surfing apart from lowyat
Mao_1200 P
post Apr 21 2022, 10:11 AM

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QUOTE(heLL_bOy @ Apr 19 2022, 12:27 AM)
either switching ISP or continue use unifi with VPN

TM international connectivity is beyond hope especially over night peak hours the congestion level is very serious by their rate limiting.
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Why did they do this? It started since late December last year right? Also does maxis WiFi have this problem?
heLL_bOy
post Apr 21 2022, 11:32 AM

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QUOTE(Mao_1200 @ Apr 21 2022, 10:11 AM)
Why did they do this? It started since late December last year right? Also does maxis WiFi have this problem?
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Bcos they dont have enough international bandwidth to supply to unifi users plus certain link havent back in service.

and there is limited premium bandwidth which only to Enterprise/Corporate customer. Myself has tested their line is different from normal users like us especially their international routing.

late december there were submarine cable issue.

at middle march the submarine cable has been repaired but there are cable issue in malaysia water were which certain link are unable bring back.


Mao_1200 P
post Apr 21 2022, 03:01 PM

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QUOTE(heLL_bOy @ Apr 21 2022, 11:32 AM)
Bcos they dont have enough international bandwidth to supply to unifi users plus certain link havent back in service.

and there is limited premium bandwidth which only to Enterprise/Corporate customer. Myself has tested their line is different from normal users like us especially their international routing.

late december there were submarine cable issue.

at middle march the submarine cable has been repaired but there are cable issue in malaysia water were which certain link are unable bring back.
*
Oh okay. So Maxis and Time don’t have this issue cz they have sufficient international bandwidth right?
heLL_bOy
post Apr 21 2022, 04:31 PM

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QUOTE(Mao_1200 @ Apr 21 2022, 03:01 PM)
Oh okay. So Maxis and Time don’t have this issue cz they have sufficient international bandwidth right?
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depend which region you connecting also but overall are better then TM
heLL_bOy
post Apr 21 2022, 04:32 PM

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Previous ASE cable outage for TM has been fully restored just an hour ago.

latency back to normal despite certain ping spike and loss packet.

This post has been edited by heLL_bOy: Apr 21 2022, 04:35 PM
Mao_1200 P
post Apr 21 2022, 07:40 PM

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QUOTE(heLL_bOy @ Apr 21 2022, 04:31 PM)
depend which region you connecting also but overall are better then TM
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Normally I use daily for browsing, social media, and online classes there’s no issue, the download and upload speeds are perfectly normal. But when gaming on Asia server always will get packet loss, packet burst, high delay it’s so noticeable. On other gaming server such as Oce I don’t get any of those.

Despite the ASE cable outage being solved like you said, the speed test still shows high jitter and ping. I’m on fibre cables btw. Last time i always get 2 ms ping and 0.31 ms jitter. Should I just switch to Maxis WiFi at this point? Very disappointing and frustrating to face this in gaming every night for over 3 months+ . I just did 3 speed tests a while ago and just look at the ping and jitter

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eichi-sama
post Apr 21 2022, 08:31 PM

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Hoo, seems like they are using different route to JP today with lower latency than previous route, no packet loss too.
Hope they remain on this route hmm.gif

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dev/numb
post Apr 22 2022, 12:01 AM

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QUOTE(heLL_bOy @ Apr 21 2022, 04:32 PM)
Previous ASE cable outage for TM has been fully restored just an hour ago.

latency back to normal despite certain ping spike and loss packet.
*
For me latency suddenly got worse. Then I found out I lost my preferred 60.xxx IP prefix. Grrrrr doh.gif

QUOTE(eichi-sama @ Apr 21 2022, 08:31 PM)
Hoo, seems like they are using different route to JP today with lower latency than previous route, no packet loss too.
Hope they remain on this route  hmm.gif
On the other hand, latency to my SG VPN servers has more than doubled, with packet loss again. Download speeds are throttled too. Given up disconnecting/reconnecting today. All the IP ranges I'm getting are crap to SG. Now on 115.xxx and at least connection to JP servers are good, at the expense of higher latency. sweat.gif

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