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 Peugeot 3008, reliability and after sales services, Peugeot car

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TSInvestor12
post May 24 2021, 04:58 PM, updated 5y ago

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Hi all, I am comparing between Tiguan all space vs. Peugeot 3008.

I am more inclined to Tiguan 5 seater but unfortunately Volkswagen discontinued that and replace with the 7 seater all space.

for Peugeot, similar to a lot of people I am worried about Peugeot car reliability and their maintenance and services. I have heard that claiming for parts under warranty will take months keep you waiting. what's the points of claiming warranty if you have to wait for months for the parts to arrive..

just want to know if anyone can share your experience on Peugeot service center. is Peugeot getting better after taking over yby Berjaya?

please do share your opinion on Tiguan and Peugeot 3008, thanks



littlefire
post May 24 2021, 05:15 PM

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If new still got warranty any continental car is ok. If you plan to keep longer after warranty and concern about spare part availabilities, VW will be a better choice due to more aftermarket support compare to Peugeot.
gunsnroses
post May 24 2021, 09:10 PM

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I have owned both. In fact I have owned 3 Peugeots in my life and I can tell u one thing. The car is solid. It’s the distributor ship that screws it up. I don’t send my Peugeot to service centre anymore due to their incompetence. If u live in Selangor or KL there are many competent workshops that can do a much better job. Send your Peugeot there and it will last you a long time. Same for Volkswagens.

In fact servicing a Peugeot is not expensive like what people think. It’s always a hearsay like my friend got this and my uncle got that. U never hear directly from the owner and I am telling u I am an owner. I have owned 3 and still own the latest 308 T9 which is a solid car. More solid than my A250 to tell u the truth.
HalseyFrangipane
post May 25 2021, 02:04 AM

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QUOTE(gunsnroses @ May 24 2021, 09:10 PM)
I have owned both. In fact I have owned 3 Peugeots in my life and I can tell u one thing. The car is solid. It’s the distributor ship that screws it up. I don’t send my Peugeot to service centre anymore due to their incompetence. If u live in Selangor or KL there are many competent workshops that can do a much better job. Send your Peugeot there and it will last you a long time. Same for Volkswagens.

In fact servicing a Peugeot is not expensive like what people think. It’s always a hearsay like my friend got this and my uncle got that. U never hear directly from the owner and I am telling u I am an owner. I have owned 3 and still own the latest 308 T9 which is a solid car. More solid than my A250 to tell u the truth.
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Mind giving a quick rundown for the maintenance cost of your Peugeot?
SUSMr Mercedes
post May 25 2021, 10:30 AM

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The one thing Tiguan has going for it (in Europe and even for the previous gen Tiguans), was the 2.0 TSI Turbo (the Golf Gti engine), and 4 motion (based on Audi's Quattro, which imho, up there as one of the best AWD systems along side Subaru's). Missing out on the 2.0 TSI + 4motion combo is a big blow for me. Sure, the combo is available on the allspace, but it won't be as agile or dynamic as the regular tiguan, being a larger, 7 seater vehicle.

I'd go for the 3008, European car of the year 2017, simply because the build, design, and interior, feels a lot more premium compared to the rivals (CR-V, CX-5, even the Tiguan). Plus, it really stands out, in a sea of boring SUVs. Peugeots have come a long way, and moved on from the problematic 1st gen 308, 1st gen 3008, and the old 508, topping UK's reliability index for 2020.
SUSMr Mercedes
post May 25 2021, 10:34 AM

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While it's too early to tell, but given Bermaz's handling of Mazda after sale and services, I'm optimistic that there will be an improvement of Pijiots after sales and services.
johnsdoes
post May 25 2021, 10:36 AM

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many Peugeot owner I know, never send their car to Peugeot service centre, idk.
SKYjack
post May 28 2021, 08:09 AM

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Between Peugeot & VW I'd take Peugeot. Both have good performance but VW has unsolved GB issues till today. Peugeot has resolved all issues. Unlike the older models,new pugs are well built & much better reliability.

Do not rely on SC solely . This is the mistake most Pug owners make. There are independent specialist workshops which carry out excellent work. My Pug is 9 years today,runs very well without a single issue!

3008 is an excellent SUV.
ayamxxx
post May 28 2021, 09:11 AM

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QUOTE(johnsdoes @ May 25 2021, 10:36 AM)
many Peugeot owner I know, never send their car to Peugeot service centre, idk.
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Just do survey for Peugeot model, most services cost much higher than any Japanese car period like it basically 4 figure sump. The after service quality and warranty make owner proceed to outside parties which more skillful
TSInvestor12
post May 28 2021, 10:55 AM

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thank you all for sharing your experience/opinion on Peugeot and VW cars. if I could summaries seem like most Peugeot car owners do not trust the SC but rather send their cars to service outside. This really reflect the quality of the SC.

I also think 3008 is a well build SUV plus VW discontinued the 5 seater Tiguan make me turn to this car.

question is since the take over from Berjaya do their improve on the after sale service?
ayamxxx
post May 28 2021, 11:16 AM

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QUOTE(Investor12 @ May 28 2021, 10:55 AM)
thank you all for sharing your experience/opinion on Peugeot and VW cars. if I could summaries seem like most Peugeot car owners do not trust the SC but rather send their cars to service outside. This really reflect the quality of the SC.

I also think 3008 is a well build SUV plus VW discontinued the 5 seater Tiguan make me turn to this car.

question is since the take over from Berjaya do their improve on the after sale service?
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they done good only for normal service. and cost high. when comes to abnormal like sensor k,o, abnormal light comes out on the dashboard, most of the sc not able to resolve it properly. that is why outsider works better in this scenario. this based on my colleague 3 or 4 years old Peugeot 308.

This post has been edited by ayamxxx: May 28 2021, 11:16 AM
littlefire
post May 28 2021, 11:36 AM

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QUOTE(Investor12 @ May 28 2021, 11:55 AM)
thank you all for sharing your experience/opinion on Peugeot and VW cars. if I could summaries seem like most Peugeot car owners do not trust the SC but rather send their cars to service outside. This really reflect the quality of the SC.

I also think 3008 is a well build SUV plus VW discontinued the 5 seater Tiguan make me turn to this car.

question is since the take over from Berjaya do their improve on the after sale service?
*
I would dare to say even improve also wont be able to match outside mechanic.
As sale service center will still need to stick to their own SOP.
TSInvestor12
post May 28 2021, 11:51 AM

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but the current package usually come with 3 years free service ( parts and labor) and 5 years warranty!

at least in the first 3 years you will be servicing your car in Peugeot SC...
SUSMr Mercedes
post May 28 2021, 01:42 PM

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QUOTE(SKYjack @ May 28 2021, 08:09 AM)
Between Peugeot & VW I'd take Peugeot. Both have good performance but VW has unsolved GB issues till today. Peugeot has resolved all issues. Unlike the older models,new pugs are well built & much better reliability.

Do not rely on SC solely . This is the mistake most Pug owners make. There are independent specialist workshops which carry out excellent work. My Pug is 9 years today,runs very well without a single issue!

3008 is an excellent SUV.
*
Tbf, the DSG dry clutch issues have been resolved since the Passat B7 facelift.
SUSMr Mercedes
post May 28 2021, 01:44 PM

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QUOTE(Investor12 @ May 28 2021, 10:55 AM)
thank you all for sharing your experience/opinion on Peugeot and VW cars. if I could summaries seem like most Peugeot car owners do not trust the SC but rather send their cars to service outside. This really reflect the quality of the SC.

I also think 3008 is a well build SUV plus VW discontinued the 5 seater Tiguan make me turn to this car.

question is since the take over from Berjaya do their improve on the after sale service?
*
user posted image

I'd wait for the facelift tho.

Looks a lot better.
SUSMr Mercedes
post May 28 2021, 01:44 PM

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QUOTE(Investor12 @ May 28 2021, 10:55 AM)
thank you all for sharing your experience/opinion on Peugeot and VW cars. if I could summaries seem like most Peugeot car owners do not trust the SC but rather send their cars to service outside. This really reflect the quality of the SC.

I also think 3008 is a well build SUV plus VW discontinued the 5 seater Tiguan make me turn to this car.

question is since the take over from Berjaya do their improve on the after sale service?
*
user posted image

I'd wait for the facelift tho.

Looks a lot better.
SKYjack
post May 28 2021, 06:54 PM

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QUOTE(Mr Mercedes @ May 28 2021, 01:42 PM)
Tbf, the DSG dry clutch issues have been resolved since the Passat B7 facelift.
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I know they switched to mineral oil and then gb warranty was extended , in the end I don't know if a solution was found. I didn't follow through. Maybe you can tells us what has been done and how successful it is.

This post has been edited by SKYjack: May 28 2021, 06:59 PM
EnergyAnalyst
post May 28 2021, 10:06 PM

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The truth is AFAIK the people at the SC under Berjaya is still the same people during Naza's time, moreover, Berjaya just take over only few months (that is still new by any account, however you see it), I don't think it will miraculously change to the better unless they have a magic wand.
(NO THEY DONT )


 

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