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 Terminate Maxis Postpaid 98 RM10 Rebate Contract

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TSasanitylost
post May 23 2021, 04:02 PM, updated 3y ago

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Hi, i wish to port out of Maxis to Digi and i'm currently bound by the Maxis Postpaid 98 RM10 Rebate contract which ends in 5 months. I checked with Maxis support and was told that the only way to terminate this is to walk in to a Maxis Center and do it in person as it can't be done over the phone. Is this really necessary or are they BS'ing me? Now with the pending upcoming new MCO, it's going to be a real hassle to go to a Maxis center as it's quite far away so I just wanted to check what are my options here.
p4n6
post Jun 6 2021, 08:25 PM

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Usually sign up and terminate also need to go back to the store if on contract.. unless you going to send the mykad and chop off your thumb to send to them for biometric verification ...

 

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