Recently, I repainted my home. Pretty decent job except the paint on the door is peeling off (presumably after it got scratched by the edge of a mop). This happened yesterday, around 9 days after they'd finished painting.

However, how can it be so sensitive to such a small scratch? Is it normal? Did the contractor do less than he needed to? We agreed on two coats of paint. This is a Nippon Paint for wood surfaces. I'm worried that before I even properly move in the doors are getting scratched, it might get worse in the future.

Pictures (please zoom in):

https://ibb.co/JC4kgDR

Thanks!

PS: My current home has oil-based paint doors and they have lasted for 10+ years with no issues like this whatsoever.

Is it double coated?

Also, any recourse that I have if he didn't sand down?

How long is that? This was after 9 days

The paint feels sticky. If I touch it, it sticks and peels off.

Does it matter that it was not sanded before painting? Rather, it was just painted over the previous colour. Does it affect the long lastingness, the time taken to dry, etc?

This post has been edited by contestchris: May 10 2021, 02:34 PM