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 Facebook and Instagram got disabled, Messaging via messenger

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TSTheLoneWolf07
post May 2 2021, 10:56 PM, updated 5y ago

New Member
*
Newbie
37 posts

Joined: Aug 2018


Was messaging a friend of mine through Facebook messenger then suddenly came across a cheeky video and decided to send it to him. After done uploading my Facebook was disabled straightaway and later found out my Instagram was also disabled. The only explanation is that I didn't follow community guidelines.

The question is why did this happen? It was a private message between me and my friend nobody else. He didn't even had the chance to click on the video I sent and straight away my fb got disabled so it is impossible for him to report me.

I'm guessing the fb algorithm detected the video and straight disabled my fb.

It is not fair to disabled my fb without giving me a warning or notice. I'm even okay being suspended for a few weeks but no it was a straight disable, meaning it will no longer exist. Fb is my only means to communicate to all my friends from school mates to college mates.

However I was required to upload my ID to proof the ownership of the account no explanation frm my side is required, nothing.

I find this really upsetting and hope to get back my account.

Does anyone knows any way of contacting Facebook regarding this issue?


daisiesdontdoit92
post May 3 2021, 03:22 AM

On my way
****
Junior Member
580 posts

Joined: Jan 2020


QUOTE(TheLoneWolf07 @ May 2 2021, 10:56 PM)
Was messaging a friend of mine through Facebook messenger then suddenly came across a cheeky video and decided to send it to him. After done uploading my Facebook was disabled straightaway and later found out my Instagram was also disabled. The only explanation is that I didn't follow community guidelines.

The question is why did this happen? It was a private message between me and my friend nobody else. He didn't even had the chance to click on the video I sent and straight away my fb got disabled so it is impossible for him to report me.

I'm guessing the fb algorithm detected the video and straight disabled my fb.

It is not fair to disabled my fb without giving me a warning or notice. I'm even okay being suspended for a few weeks but no it was a straight disable, meaning it will no longer exist. Fb is my only means to communicate to all my friends from school mates to college mates.

However I was required to upload my ID to proof the ownership of the account no explanation frm my side is required, nothing.

I find this really upsetting and hope to get back my account.

Does anyone knows any way of contacting Facebook regarding this issue?
*
Facebook can be very difficult to contact. You can try this page: https://www.facebook.com/help/1038731063705...ref=faq_content

Facebook use AI to detect "violations of community guidelines" but the AI still in baby stages so can make a lot of mistakes. Good luck.
TSTheLoneWolf07
post May 3 2021, 12:30 PM

New Member
*
Newbie
37 posts

Joined: Aug 2018


QUOTE(daisiesdontdoit92 @ May 3 2021, 03:22 AM)
Facebook can be very difficult to contact. You can try this page: https://www.facebook.com/help/1038731063705...ref=faq_content

Facebook use AI to detect "violations of community guidelines" but the AI still in baby stages so can make a lot of mistakes. Good luck.
*
I've tried that waiting for their reply now. I've got 27 days left until my acc is gone for good.

Thank you!

 

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