This referral thing is seriously a little scammy

I successfully referred 5 person to my relatives and friends using the referral code and they deposited 8k each but moomoo only issued me 2 coupons

After live chat with them they claim they detected multiple account in single device.

I told the agent each of them using diff phone, IC and phone number and some of them living at diff places

I asked to give me proof of the duplicate account like which phone model detected or smtg but the agent just kept quiet

In the end they asked me to submit this:

Hello, to claim your rewards, please provide the following details. We will send your request, and it is expected to take 3 to 5 working days to review.
1. Screenshot of invitation chat record (with time and avatar/profile pic)
2. After your friend logs in moomoo, click [Me], and take a photo of the page together with the mobile phone.

The agent claim will submit case for review but cannot guarantee its success.

im sensing a pattern here, i also only got up to 2; and they sent me the same exact copy-paste request for evidence

yup when registering they ask if yr spouse has an account with moomoo
cant recall previously i register they ask
same, initially they ask me provide evidence, i told them i got alot referrals, i cant be asking each of them evidence n screenshot
after awhile i got credit 2 cash vouchers

makes no sense to ask yr customer provide evidence while yr app already tracks all registered users

just go online enquiry in their app, could take awhile for an agent to connect

As mentioned above, go to Me -> Online Inquiry -> then type Agent -> type Agent again... it will connect you to support.

time to play the waiting game for moomoo sg


don't need to buy shares if you don't know what to pick. just subscribe to their Fullerton SGD Liquidity Fund 8 times (e.g., each time S$1,250, since you need to put in S$10k) to qualify