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 Moomoo trading platform review

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JuneApprentice
post Mar 8 2024, 01:01 PM

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QUOTE(derravile @ Mar 8 2024, 12:40 PM)
just go online enquiry in their app, could take awhile for an agent to connect
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QUOTE(cucumber @ Mar 8 2024, 12:50 PM)
As mentioned above, go to Me -> Online Inquiry -> then type Agent -> type Agent again... it will connect you to support.
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Thanks for your reply. Yeah, I did that and the CS agent told me to send screenshots of invitation chat records... Did you eventually show them the screenshots?

This Moomoo ridiculous. How can I give screenshots if the referrals are by word of mouth smile.gif
thecurious
post Mar 8 2024, 01:05 PM

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QUOTE(JuneApprentice @ Mar 8 2024, 01:01 PM)
Thanks for your reply. Yeah, I did that and the CS agent told me to send screenshots of invitation chat records... Did you eventually show them the screenshots?

This Moomoo ridiculous. How can I give screenshots if the referrals are by word of mouth  smile.gif
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Probably they meant the part where you shared the referral link to your friend.
Not likely referral link was shared by word of mouth?
cucumber
post Mar 8 2024, 01:05 PM

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QUOTE(JuneApprentice @ Mar 8 2024, 01:01 PM)
Thanks for your reply. Yeah, I did that and the CS agent told me to send screenshots of invitation chat records... Did you eventually show them the screenshots?

This Moomoo ridiculous. How can I give screenshots if the referrals are by word of mouth  smile.gif
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Oh sorry, I had a different issue, not related to referrals.
Ahkwang
post Mar 8 2024, 01:37 PM

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Anyone wanna team up to get the free apple share?
dark_axl21
post Mar 8 2024, 02:29 PM

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QUOTE(Ahkwang @ Mar 8 2024, 01:37 PM)
Anyone wanna team up to get the free apple share?
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Is this campaign still ongoing?
privatequity
post Mar 8 2024, 02:34 PM

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anyone transferred shares from other brokers to moomoo?
Yaowarat
post Mar 8 2024, 02:59 PM

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for trading US share , moomoo or midf invest better? small time trader only so not going for ibkr or tdameritrade anytime soon
Medufsaid
post Mar 8 2024, 03:27 PM

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Yaowarat moo moo cheaper than MIDF
annoymous1234
post Mar 8 2024, 05:03 PM

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did anyone sign up today? is the free apple share still available?
Cookie101
post Mar 8 2024, 06:49 PM

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QUOTE(privatequity @ Mar 8 2024, 02:34 PM)
anyone transferred shares from other brokers to moomoo?
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Wanted to but doubt of their professionalism and accountability.

I have few that’s still pending stock splits crediting and div.

Other platforms has done it since Tuesday and Wednesday. Was giving them the benefit of doubt it will be done a day later or two and up to today still not reflected.

When I ask about their custodian, two cs replied pls wait and continue to wait. If u want us to do anything or checking, it will take 2-3 business days for updates. So it makes no difference to continue to wait or ask them to check now since it’s Friday. wtf

The most mind blowing response I ever got from a trading platform. When I insist they do something, they replied will submit a report to backend then ended the chat abruptly.

They have the cheapest fee but the cs really don’t know what to do.
thecurious
post Mar 8 2024, 07:12 PM

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QUOTE(Cookie101 @ Mar 8 2024, 06:49 PM)
Wanted to but doubt of their professionalism and accountability.

I have few that’s still pending stock splits crediting and div.

Other platforms has done it since Tuesday and Wednesday. Was giving them the benefit of doubt it will be done a day later or two and up to today still not reflected.

When I ask about their custodian, two cs replied pls wait and continue to wait. If u want us to do anything or checking, it will take 2-3 business days for updates. So it makes no difference to continue to wait or ask them to check now since it’s Friday. wtf

The most mind blowing response I ever got from a trading platform. When I insist they do something, they replied will submit a report to backend then ended the chat abruptly.

They have the cheapest fee but the cs really don’t know what to do.
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Actually what they said is not exactly wrong...but the way they said it lol...maybe they don't want an open ticket tagged to them over the weekend..

This post has been edited by thecurious: Mar 8 2024, 07:13 PM
Soul Seeker
post Mar 8 2024, 10:39 PM

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Attached Image

Saw this post on FB, so current user confirm will get or still depend on luck since it already show in account as unlock after 30 days
privatequity
post Mar 8 2024, 11:53 PM

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QUOTE(Cookie101 @ Mar 8 2024, 06:49 PM)
Wanted to but doubt of their professionalism and accountability.

I have few that’s still pending stock splits crediting and div.

Other platforms has done it since Tuesday and Wednesday. Was giving them the benefit of doubt it will be done a day later or two and up to today still not reflected.

When I ask about their custodian, two cs replied pls wait and continue to wait. If u want us to do anything or checking, it will take 2-3 business days for updates. So it makes no difference to continue to wait or ask them to check now since it’s Friday. wtf

The most mind blowing response I ever got from a trading platform. When I insist they do something, they replied will submit a report to backend then ended the chat abruptly.

They have the cheapest fee but the cs really don’t know what to do.
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sorry dont get it. You transferred your shares to moomoo from other brokers, or u bought shares in moomoo?
thesnake
post Mar 9 2024, 09:33 AM

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i just deposited rm 8000, when will i get my free APPL share?
Lancer07
post Mar 9 2024, 09:50 AM

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QUOTE(thesnake @ Mar 9 2024, 09:33 AM)
i just deposited rm 8000, when will i get my free APPL share?
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Need to claim the free share and start the timer for 30 days
thesnake
post Mar 9 2024, 10:27 AM

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QUOTE(Lancer07 @ Mar 9 2024, 09:50 AM)
Need to claim the free share and start the timer for 30 days
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okay just done claimed, and wait for 30 days. thanks!
llamallama1 P
post Mar 9 2024, 11:13 AM

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I tried to find out if there's fractional shares on moomoo, only a couple of articles that said it applies to only some shares & ETFs.

Anybody knows which ones? or has tried ? Thanks!
beLIEve
post Mar 9 2024, 12:59 PM

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QUOTE(Cookie101 @ Mar 8 2024, 06:49 PM)
Wanted to but doubt of their professionalism and accountability.

I have few that’s still pending stock splits crediting and div.

Other platforms has done it since Tuesday and Wednesday. Was giving them the benefit of doubt it will be done a day later or two and up to today still not reflected.

When I ask about their custodian, two cs replied pls wait and continue to wait. If u want us to do anything or checking, it will take 2-3 business days for updates. So it makes no difference to continue to wait or ask them to check now since it’s Friday. wtf

The most mind blowing response I ever got from a trading platform. When I insist they do something, they replied will submit a report to backend then ended the chat abruptly.

They have the cheapest fee but the cs really don’t know what to do.
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Conventional local brokers are far more reliable vs tech driven ones. Of course, the fees are higher.

I think they're waiting for their upstream broker to update. Think i read somewhere it's IBKR?
lwlim
post Mar 9 2024, 05:09 PM

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QUOTE(llamallama1 @ Mar 9 2024, 11:13 AM)
I tried to find out if there's fractional shares on moomoo, only a couple of articles  that said it applies to only some shares & ETFs.

Anybody knows which ones? or has tried ? Thanks!
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what i found is that moomoo my doesn't support fractional share trading, but moomoo sg support if using market price.
ronnie
post Mar 9 2024, 05:31 PM

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QUOTE(Soul Seeker @ Mar 8 2024, 10:39 PM)
Attached Image

Saw this post on FB, so current user confirm will get or still depend on luck since it already show in account as unlock after 30 days
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No head or tails of this chat.
And yet rumor are created

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