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 [2021] Apple TV 4K Discussion Thread | V1

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capoi
post Jun 3 2021, 06:12 PM

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Hi Aptv members,

I need your help. This is my 1st apple TV4k. After connect to my 4K TV and with Denon AV receiver, I have an issues. Dolby atnos not working in netflix. HDR and atmos content only appear as HD and 5.1 in netflix. Previously, I only use netflix apps in windows 10. Everything work fine. I also bought a new HDMI cable which is a 8k cable.

I notice, 4k hdr and atmos is the main issue. Some title only appear as Ultra HD 4K but not HDR. Signal from APTV to tv already 2160p 60hz HDR.

This post has been edited by capoi: Jun 4 2021, 07:15 AM
capoi
post Jun 4 2021, 07:20 AM

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QUOTE(Andrewtst @ Jun 3 2021, 09:39 PM)
First did you Devon AV and TV support HDR? 
Second did you turn on Match content?

3rd Apple TV 4K never support Dolby Atmos in TrueHD track. Only streaming service DD+ track in Dolby Atmos is support.
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Yes my Denon receiver support HDR and setting match content turned ON. I'm now understand about limitation of Atmos in true HD. However, netflix should allow me to enjoy HDR and Atmos. I did try to play a content from apple tv+ and my receiver successfully deliver the atmos audio anf HDR work fine.

Additional info, I'm on Premium netflix plan.

This post has been edited by capoi: Jun 4 2021, 07:21 AM
capoi
post Jun 4 2021, 07:57 AM

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QUOTE(Andrewtst @ Jun 4 2021, 07:49 AM)
If your AppleTV+ can deliver HDR and Atmos, then no issue.

Not all shows in Neftlix support HDR and Atmos. Normally only Netflix original show support it.
Those not Netflix original show is 99% not support HDR and Atmos, and basically only FullHD. This is worldwide same.
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Yes i just revisit a content which I knew previously got HDR and Atmos. I tried to Google and just found only 1 new article about this issue for new APTV 4K. I will try to refer Netflix support.
capoi
post Jun 4 2021, 09:56 AM

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QUOTE(Andrewtst @ Jun 4 2021, 08:04 AM)
Also New Apple TV 4K got labelling issue. This is known issue and wait Apple or Netflix to fix it.

In main screen was label correctly, when you enter to play it play correctly (based on TV label change as LG TV will appear HDR or Dolby Vision logo when support video detected).
But when you pull down the menu it label wrongly. All 4K HDR file was label as HD in pull down menu for Netflix.

What title you known is 4K HDR but now not.
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Title such Next Gent and many netflix original also. Already refer to netflix and they can do nothing. I make an appointment call with apple today at 10am.

After read through apple forum, I understand the bugs only on the label. When you play the content, it will play HDR and atmos correctly. Then, relief for me.

This post has been edited by capoi: Jun 4 2021, 12:20 PM
capoi
post Jun 13 2021, 02:07 PM

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My ATV 4K 2021 seem like got an issue with Bluetooth. It can't detect my Dualshock4. Need to call apple tomorrow and I hope somebody is there. I'm not sure whether they close due to MCO. I need them to replace my ATV.
capoi
post Jun 23 2021, 03:01 PM

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Hi everybody,

I have an issue here. I hope someone can help. I try to pair my Dualshock 4 controller but my apple TV cannot detect it. I already follow the instruction, even i also claim a replacement from Apple. I told their Bluetooth may have a problem. I can pair my Dualshock to my android phone without any issue
capoi
post Jun 24 2021, 06:13 PM

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QUOTE(sadlyfalways @ Jun 23 2021, 06:32 PM)
Is it first gen DualShock 4?
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How to determine it? Mine is the controller came with playstation 4 slim generation.

 

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