just been charged MYR600 for annual fees on my credit card and when I called customer service, was told that their bank only will waive 50% which is MYR300 and I need to pay the balance.

The thing is the bank called and offer me Cash on call last month and I took it up, so seems they are squeezing me to pay extra (annual fees) and do not want to give me a full waiver

may I ask for advice here, I do have another card issued by the same bank (one visa and one master), possible for me to cancel the annual fee card and transfer my so called COC balance to the other card?

I have also been told that I cannot early settle the COC as it incurs 5% early settlement penalty.

Please help

COC just started, got conned by bank. and not yet even started paying back. If I know would not even have taken up the COC.
I want to pay back immediately now and cancel the card but CS say will incur penalty of 5%, which is very expensive

conclusion - bank cornered me, offered me COC and now want to earn more money from me with Annual fee, which they have always waived previously.

so guys, dont trust banks that offer low interested rate COC, end of the day you are the one they will slaughter.
thinking of canceling the card or downgrading the card to cheapest card, if possible and when the COC ends, good bye to this bank,
really pity those credit card sales people outside, begging people to sign up, and when you sign up thru their website, they give so much of goodies, but here they try to slaughter customers and tend to lose good customers. FYI, I have been with them for more than 10 years and every year annual fee waived without any question, suddenly this year new policy.

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Correct, but many banks giving free waiver
Depends on how much they treasure their loyal customer lo

Waiting for reply, they say will take 2 working days