Hi sincere1,

am planning to get one with silent pump. a shop is pushing a BeeBest to me, claiming 5 years warranty. Can you commend on your unit after 2.5 years in use? Is it true abt the 5-year warranty claim?

Many thanks...

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Added on December 29, 2011, 5:36 pmHi ceo684,

i'm shopping for one unit, to be on the upper floor of a linked house. would u say a unit without pump is ok?

what is your model, and the price?

thanks....

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Added on December 29, 2011, 5:46 pmHi guys,

DH-3KP2MS
DH-3KD1MN

I'm quite attracted to these Panasonic models as they have

silent pump
42% energy saving
5-year warranty
soft touch on-off

I would like to hear from any owner of these models or similar Pana models to comment on their experience in using them, and do they live up to what they say on their boxes...

Many thanks.


This post has been edited by chopin: Dec 29 2011, 05:46 PM

I have installed Panasonic DH-3KP1M, costing $519, plus $70 installation (already has power point ready.) I think it is a good deal.

The unit is with pump, but it is really quiet even at night, more quiet than my older Alpha S200EP (but the newer Alpha's could be as quiet.) The pump is with a 5-year warranty, but to be fair, my older Alpha unit has been used for 7 years and is still in action. I think it is a tough fight here.

The best things I like is the 1-touch on-off BIG button-it will turn off water and power at the same time-really convenient; plus can choose to alternate hot and cold water with just one soft-touch button. Overall I am very happy with the unit.

Product specs can be viewed here:

http://www.panasonic.com.my/wps/portal/hom...rsystem/DH3KP1M

One thing needs caution: When the workers were installing the unit, they accidentally spoiled the ELCB button. Though it will not affect the operation of the unit, I still called up the Panasonic service center, and they sent a guy right on the next day. After inspection, found that the part will cost $6 but have to wait for it. I'm ok with it, so I will wait. Lessons learnt:

1. Ask the workers to be careful with the ELCB button during installtion.
2. Panasonic after-sale service is great.

haha, it seems many of those brands out there are quite good for normal use.

My house has got a Alpha (with pump), after using for 6 years have to change the motor (not sure rm 200-250) which is acceptable to me, just like a car also needs to change parts after years in service.

Then installed a Panasonic also with pump in another room, used for 1.5 years, so far so good.

I have seen a friend using a quite old Joven unit (without pump), still operating.

I think most of the usual brands have similar quality, like there is no new secrets in making water heater, the deal breakers will be the guarantee period and after sales service. I can say for Alpha and Pana since I have both in house: they are good in this respect.

This post has been edited by chopin: Feb 16 2013, 11:31 AM

my panasonic is not noisy at all - i mean normal la, not disturbing. not sure abt alpha, it's not in my room.

yeah mine has the cycling function too, never use it, almost forgot abt it.