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> Illegear Raven battery problem, Battery expanding

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post Nov 25 2021, 07:14 PM

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28 posts

Joined: Feb 2017
From: Team ILLEGEAR


QUOTE(jack2 @ Nov 25 2021, 01:02 PM)
This is the worst laptop and company I encountered.

I told them I will be in KL and come to your service centre to claim battery and they told me to come on Thursday due to Wednesday they had stock take.

When I arranged to come on Thursday and reached their service centre, they told me no stock on the battery.

I scold them immediately because I have WhatsApp them with prior arrangement but they were quiet without reply.

So I am very hot
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Hello jack2,

We're sorry to hear about the difficulty that you have. This is certainly not the experience we like to hear from our customers. notworthy.gif

Although we are having stock take during your visit today, our technical support has managed to perform a battery replacement for you on the spot.

Should you have any further question regarding your product / service, you may contact our customer service at @0182618599.

Cheers~

 

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