Just bought a 4k monitor (Dell S3221QS) and a displayport 1.2 cable, but why I don't see 4k content from my Netflix? It just show HD only.....what else did I miss?
4K Monitor Issue, Netflix 4K
4K Monitor Issue, Netflix 4K
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Mar 23 2021, 08:36 PM, updated 4y ago
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#1
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Junior Member
235 posts Joined: Dec 2010 |
Just bought a 4k monitor (Dell S3221QS) and a displayport 1.2 cable, but why I don't see 4k content from my Netflix? It just show HD only.....what else did I miss?
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Mar 23 2021, 08:45 PM
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#2
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Junior Member
77 posts Joined: May 2014 |
To run 4k , you going to need an Intel 7th gen processor and above or an Nvidia GPU . It seem AMD isnt supported.....
read more : https://help.netflix.com/en/node/23931#:~:t...0specifications. |
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Mar 23 2021, 08:49 PM
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#3
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Junior Member
235 posts Joined: Dec 2010 |
QUOTE(Dark_Knight90 @ Mar 23 2021, 08:45 PM) To run 4k , you going to need an Intel 7th gen processor and above or an Nvidia GPU . It seem AMD isnt supported..... Oh mine is GTX1070 i7-6700, is that works?read more : https://help.netflix.com/en/node/23931#:~:t...0specifications. |
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Mar 23 2021, 08:51 PM
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#4
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Junior Member
235 posts Joined: Dec 2010 |
Ish juz realize mine is 6th gen and it require 7th gen, can I just upgrade the intel only?
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Mar 23 2021, 08:57 PM
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#5
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Junior Member
77 posts Joined: May 2014 |
QUOTE(adamchen @ Mar 23 2021, 08:51 PM) I dont think you need to upgrade your processor , because it says you only either the intel chip or the NVIDA GPU . Another thing you may want to do is either use the Netflix App from the windows store or use Microsoft Edge . Chrome only supports 720. This may sounds technical , but check if your monitor is HDCP 2.2 capable ( this maybe quite difficult to find out ) |
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Mar 23 2021, 09:14 PM
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#6
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Junior Member
235 posts Joined: Dec 2010 |
QUOTE(Dark_Knight90 @ Mar 23 2021, 08:57 PM) I dont think you need to upgrade your processor , because it says you only either the intel chip or the NVIDA GPU . Another thing you may want to do is either use the Netflix App from the windows store or use Microsoft Edge . Chrome only supports 720. This may sounds technical , but check if your monitor is HDCP 2.2 capable ( this maybe quite difficult to find out ) yea its capable, but is displayport 1.2 same quality with HDCP2.2? |
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Mar 27 2021, 02:16 AM
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#7
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Senior Member
5,781 posts Joined: Feb 2007 |
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Apr 3 2021, 09:08 PM
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#8
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Junior Member
236 posts Joined: Nov 2006 |
According to Netflix help page and NVIDIA help page, you need to meet the following requirements:
Netflix A Windows 10 computer or tablet with the latest Windows updates installed. - If you are not running Windows 10, you can forget the rest. The Microsoft Edge browser or the Netflix app for Windows 10. - Get the Netflix app from Microsoft Store in Windows 10. If Microsoft Edge browser, make sure it is the Chromium-based version of the browser. A 60Hz 4K capable display (with HDCP 2.2 connection if external display). (Note: Every monitor connected to your computer must meet these requirements to successfully stream in Ultra HD.) - Your Dell S3221QS meets the requirement. 4k capable device. Input: 2× HDMI 2.0 (with HDCP2.2 compliance); 1× DP 1.2; Intel's 7th generation Core CPU (i3, i5, or i7 models in the 7xxx or 7Yxx series) or newer, or a NVIDIA GPU that meets these requirements. - Your processor doesn't meet your requirements but your GPU is. It states either. So, Netflix will use your GPU for decoding. A Netflix plan that supports streaming in Ultra HD. - If you are not subscribed to the highest available plan, then don't look further. A steady internet connection speed of 25 megabits per second or higher. - Wired connection preferred to avoid drop in connection quality. Streaming quality set to Auto or High. - Settings inside Netflix app or if browser, the Settings page. Another thing, if you are running multi-monitor setup, please refer to the NVIDIA link above. So, your issue stem from using the DP port on your GPU to connect to the monitor via the supplied DP cable. DP 1.2 is only compliant with HDCP1.3. Solution: Get a HDMI 2.0 compliant cable. And make sure you get a quality cable because of the bandwidth requirement for 4K is high. |
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