As per above subject title need help..my Mb suddenly no sound from the audio chip..,,testes confirm sound chip spoil but wann send for rma .but dealer said supplier side not stock need wait..need advise from all Gigabyte main sole distributor is who? actually when i send back for check did request to buy new mb 1st later send in for warrenty if no stock can credit back .but shop said cannot due to now all shortage of mb .

now everyone is working from home no pc how to do work wo..so need advise

If you can afford, get a USB DAC or Sound Blaster X3 (USB).

https://my.creative.com/p/sound-blaster/sound-blaster-x3

This post has been edited by TristanX: Mar 11 2021, 12:24 PM

under warrenty.plus myusb 3.0 connector also problem when connect to front usb panel ofcourse i need claim

Do you still have the original box? Look for a sticker that states the distributor/supplier company
RMA with the distributor/supplier instead of RMA'ing with the shop

*Just a warning though, not all distributor/supplier allows direct end-user RMA
If the distributor for your motherboard is Achieva, just make up some story, telling them you bought the motherboard from a computer shop in Johor while you were there, so it's troublesome for you to go back to Johor just to RMA the motherboard.
Lately, Achieva is making it harder for end-users to do direct RMA with them, but it's still possible if your story is believable

Thank For reply i manage to find out is under Achieva Technology Sdn Bhd- distributor.but try to call no body pickup.really lousy distributor.

Just drop by their office in PJ, settle

Don't bring the purchase receipt or else they'll know your story is a made-up story LOL
They don't need the receipt to know the warranty status, they have it in their own database

By the way, they will not replace your motherboard immediately as they still have to test it thoroughly and it still depends on stocks availability
But at least when you RMA directly with the distributor, the process will be a lot faster than RMA with the shop

I've RMA'ed with Achieva tons of times, the longest I had to wait is 2 weeks, shortest is 3 days. Way better with my previous experience RMA with a shop in Lowyat Plaza which took 1 month

This post has been edited by sHawTY: Mar 12 2021, 03:19 PM

can but not sure they will entertain walk in ornot ..my pc life 1st time tis type of problem..location is very near my house only , do manage know somebody inside.

You did mention that it's very close to your house, so just pegi sahaja

What have you got to lose

ok.thanks for the information