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 ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU

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zemega
post Mar 3 2021, 10:30 AM

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Joined: Jul 2008
QUOTE(Gentleman_League @ Mar 3 2021, 10:14 AM)
So, i just bought a Laptop like 5months ago great specs and it performing well in work/light gaming.

after sometime, I've facing an issue that my computer unable to detect my Graphic Card (Nvdia), it start up/ runs normally just my graphic card cant be detected it run on Intel ® UHD Graphics only. So i had contacted the after sales service to fixed it. They had tried everything, cleaning / reinstall my graphic drivers, reformatting my PC (everything u could imagine) but the problems still came back after weeks. bangwall.gif

Due to MCO, I'm not allowed to cross stat (which the shop/service central located in KL Damansara)so i had to figure a way, i switched my laptop running in NVidia Graphic Cards ONLY (in BIOS) instead of xHybrid( (which is Intel graphics and Nvdia). It works perfectly but i get backscreen after sometimes, which i have to force restart my PC for several times to get it works normally  cry.gif

can anyone give me a hand with this? its kind of frustrating, had to WFH  cry.gif

Here's the picture for some references:
user posted image
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QUOTE(Mixo Mania @ Mar 3 2021, 10:28 AM)
Too bad illegear shut down their main lowyat thread in Notebook subforum. They only open if you ready to praise them.

tsk tsk tsk.
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Take the pictures of the stickers at the bottom of the laptop. That would have the necessary information to start diagnosing.

And when people said to update driver, they means download the drivers manually and not relying on Windows Update.
zemega
post Mar 3 2021, 11:00 AM

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*****
Junior Member
723 posts

Joined: Jul 2008
QUOTE(Gentleman_League @ Mar 3 2021, 10:33 AM)
Yes Ive tried DDU cleaning and re install , EVERYTIME when the problems came back. I just wanna stop this, its getting tiring. Its no suppose to be happening right?
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Please share the exact brand and model number. Maybe there's a lot more people have the same problem. Maybe it's a common problem for this model. Maybe your unit is a lemon unit.

People won't be able to zero in the problem if we don't know what's the specific model is.

 

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