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Hardware Help. SSD suddenly cannot be used, Help needed

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TSSkylinestar
post Feb 28 2021, 09:58 PM, updated 5y ago

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It's my Kingston SUV500 480GB SSD installed inside a USB3.0 casing. Everything is working fine previously. Today, out of a sudden, it decides to kaput. Windows Explorer > This PC shows a phantom drive icon. You can tell straight away that it is not normal.

CrystalDiskInfo this morning.
user posted image

Windows Disk Management says the partition has turned raw. I fire up TestDisk utility asap to recover my files. Thank god, the files are still listed and can be saved. I thought maybe it's the partition table that has gone wrong. I try to fix the partition table after reading and watching various guides using TestDisk (which I have high success rate with it in the past). Based on the hint, it says my drive is GPT EFI. Dunno why it suggest that when the SSD is only used as a typical external storage. I've tried Intel/PC mode too because that is the most common selection based on all the guides. However, all attempts fail to fix the partition.

TestDisk tested with "Logical" or "Primary", then "write".
user posted image

After a deep partition search that took hours. Dunno why it shows FAT16 when the SSD was formatted in NTFS:
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In Disk Management, I delete the whole volume and create a new partition from scratch. However, it cannot be formatted with a message "Windows cannot format the volume because the volume is offline. Please try to online the volume by assigning a drive letter or path to the volume first." Weird. It is online though. I assign a letter to it but still it cannot be formatted (with the same error message).

I try the SSD on a Linux Ubuntu rig (different PC). It also cannot detect the drive and mount normally.

I do a badblocks check following this guide on Ubuntu. It takes forever. After 5 hours, I decided to cancel the check. It seems it has progressed 30% but the report generated is a whopping 1.7GB file. I believe that contains the bad sector positions (a long list of numbers in that file). Kindly correct me if I'm wrong.

I wipe out the volume and create new partition with GParted. Everything goes smooth here.
user posted image

Dunno why it says 81.48MB used when there are only 2 files worth 3MB in it (I copy 2 images with the size of 3MB total into it for testing).
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Then SSD seems working fine now in Linux. I can copy files into it. rclxm9.gif
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Well mounted and working fine.
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Ubuntu Disks built in SMART self-test and info. The reallocated sector count is worrying though (higher count than this morning, 32 to 64):
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I plug in the SSD back into my main Win10 rig. The SSD cannot be used just like the initial situation. sad.gif Windows Disk Management says the drive is not formatted (although it was formatted in GParted just now). Back to square one.
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I use the SSD in my Linux system again. Surprisingly, it can be used over there. The files are still inside (the 2 images that I copied earlier). It just won't work in Windows. I don't know what's going on here. rclxub.gif

I cannot say the SSD itself is OK because the SMART data shows it is not OK. bye.gif Is this the sign of a failed SSD?

Other things that I have tried: Swapping a different USB SATA case.

I spent the whole Sunday checking out this issue. I hope someone can assist me. icon_question.gif Any feedback is greatly appreciated.

This post has been edited by Skylinestar: Feb 28 2021, 10:03 PM
TSSkylinestar
post Feb 28 2021, 10:09 PM

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QUOTE(acbc @ Feb 28 2021, 10:01 PM)
How old is the SSD?
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Why does age matter? Approx 2 years old. You can see the hours in the screenshot. It's normally used once a week for my data backup, and also emergency retrieval of files once in a while.

This post has been edited by Skylinestar: Feb 28 2021, 10:11 PM
TSSkylinestar
post Feb 28 2021, 10:21 PM

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QUOTE(Satori 14118a @ Feb 28 2021, 10:18 PM)
First off, your USB 3.0 casing no issues ka?
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no issue. i have tried with different hdd inside the case and also try the ssd on different case.
if the case is the issue, it will not work in linux too.
TSSkylinestar
post Mar 1 2021, 07:54 AM

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QUOTE(JohnLai @ Feb 28 2021, 11:11 PM)
.............oh, just run windows CHKDSK on the disk, probably MFT corruption.
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not possible because cannot enter the drive letter. example: chkdsk x: , that x is not possible.

This post has been edited by Skylinestar: Mar 1 2021, 07:56 AM
TSSkylinestar
post Mar 1 2021, 05:28 PM

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QUOTE(DSLevantine @ Mar 1 2021, 05:07 PM)
From my experience, most of the time SSD fail without any warning.
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I dunno if I should buy conventional spinner hdd or ssd for backup storage. My super duper old hdd are still working today. But I have experienced 2 dead Kingston ssd already.
TSSkylinestar
post Mar 1 2021, 07:18 PM

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QUOTE(RectangleX @ Mar 1 2021, 12:12 PM)
Remove the SSD out and connect it directly to a motherboard, do a Secure Erase might help to return it to default factory settings. Initialize the drive and repartition after that could fix the issue. If still failed, send it back to Kingston for a warranty claim.
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Wow. OMG.
I did a secure erase with the Kingston SSD Manager and partitioned it with Windows Disk Management. Surprisingly it can be partitioned and the drive is now usable.
Thank you masta. notworthy.gif

But here comes the worry part: Should I continue to use that SSD? FYI, I use it for my critical data backup of my main PC.
TSSkylinestar
post Mar 2 2021, 05:30 PM

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QUOTE(PJng @ Mar 2 2021, 04:45 PM)
Seem HDD more stable that SSD
So many disk fail case
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Yes. Now dilemma whether I should buy hdd instead.
TSSkylinestar
post Mar 3 2021, 10:43 AM

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QUOTE(hashtag2016 @ Mar 3 2021, 03:33 AM)
btw, modern SSD is not designed for cold backup, pls use other method instead.
rclxms.gif
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speaking of cold storage, does that mean i shouldn't leave my usb thumbdrive unused for months?

This post has been edited by Skylinestar: Mar 3 2021, 10:43 AM
TSSkylinestar
post Mar 4 2021, 09:49 AM

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QUOTE(alexgoh2 @ Mar 3 2021, 08:12 PM)
Suggest Skylinestar use as follows :

SSD1 : OS ( NTFS - Windows )

SSD2 : OS ( ext4 - Linux )

HDD : Data ( NTFS - readable to both Windows and Linux )

Of course, don't run both SSD's together

If the SSD should suffer from catastrophic failure, just replace the OS and you will be fine.

Cheers.
BTW, formatting NTFS on a Windows system is preferable to formatting NTFS on Linux system. I have had problems reading the NFTS formatted HDD from Linux system.
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I'm already running such setup for years.
Gparted limits ntfs cluster size to 512, unlike windows default of 4k. No option to change that.
TSSkylinestar
post Mar 4 2021, 12:30 PM

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QUOTE(SFX @ Mar 4 2021, 11:23 AM)
Your memory chips inside the SSD is failing. Reallocated sector in NVM (non-volatile memory) chips means that certain sectors inside the memory chips are unusable.


Why it is happening?
Latent defect at the silicon level inside the memory chips. An accelerated number of reported sector reallocation count, from 32 to 64 within a span of a day means that the defect propagate throughout the memory chips.

Solution
The memory chips used could be chips that are lower performance threshold during the manufacturing testing.
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Is this because I write too much on the ssd?
TSSkylinestar
post Mar 5 2021, 09:22 PM

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QUOTE(hashtag2016 @ Mar 5 2021, 08:52 PM)
p/s: btw, If u accidently unplug the usb cable while the ssd is writing, that might be another story. doh.gif
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never did that before. my casing has the blinking light when it is writing.

update: march 6th 2021. looks like the condition gets worse. sweat.gif
user posted image

This post has been edited by Skylinestar: Mar 6 2021, 09:45 AM

 

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