HI. Guys . Any one here can help in my issue. My Netflix program in Smart TV, dongle are not able to run properly when i am connected using Unifi Internet.
If i switch internet using hotspot from my mobile, netflix able to run without issue.

Current modem for unifi
Acatel Lucent 1240G
Router is
TPLink C1200
......

I have called unifi even with online chat, they cant help me.

Try resetting your router.

try disconnect and connect back to wifi

Did u have IPv6 enabled? If yes then disable it

Is the router in plain sight of the TV?

Done this and still the same..

i have done all the previous solution before and there is no helping this issue. there is one time where unifi reset the port and it was able to login once.. but after that..same thing happens again.
my router is just beside the TV, even with cable connection i cant get to run Netflix, i also tried the DNS setting to 8888, 1111, with no luck..

there is a test in the netflix itself and sometimes it is all pass, but when i try again still cant get through...

have you tried to run Netflix on the PC / Phone to check if it is Unifi or the TV ?

The odd thing is when using phone and PC there is no issue connecting.
But when im using TV, it can only connect using the hotspot internet from my mobile phone.

I also bought a Xiaomi android tv stick and use, it also cant run the netflix using unifi, but since it is android, i can install vpn and use..
after using vpn, netflix is able to use..

Then its your tv settings or config which has conflict.

What's your DNS setting?

why the TV can use internet from my phone?? this is what strange..

DNS setting i used is 8.8.8.8 and 1.1.1.1, both also cant used.

If possible you can try with another tv and see if still have issue. It is just a process of ruling out to pin down the item with problem.

apparently i did try all my house TV,, Panasonic and Samsung.. all having the same issue..

Your fon connected to Unifi ok or not?

The best way to test your Netflix connection is to do a speedtest by Fast.com if your smart TV has a browser.

It uses your ISP's closest Netflix servers to test your connection.

i dont use the fon.. but it is ok..

Hahahahah unifi mmg mcm tu.... hari tu aku nak surf guna wireless pun x leh. Aku tukar selain unifi.... pergh berdesup...

possibly your wifi connection to your tv is causing the issue? I've ran Netflix on Unifi line and its stable but i'm connected via LAN cable

i ve have tried cable and wifi both are same.. if wifi unstable my hotspot from phone have no issue..