Not immediately. It takes less than two working days for me the last time I paid for air selangor.

No.. i am good.. always update 10 second and done..

You’re not alone, I was encounter this issues.
Checked everything with latest version but still showing cannot open, totally no idea about this

From now on, I just ignore it first, better don’t waste my time haha

I have this problem today. I'm on Android. I was asked to update too. Just did a reinstallation, and same update message popped up again. Did the update again. Then waited and waited and waited..... probably a couple of minutes, and then I got the login screen. So put in username and otp and it went back to the same starting screen again.... then waited and waited for a couple of minutes again, then only the app opened.

Same here that’s why I uninstalled it for good

Too bad, this fonneapp is not under BNM scope. I noticed that this foneapp is doing update inside the apps itself instead of using the the update service from Google Play. If you notice the Google Play last release date was last year 10 Nov 2020.

I have even clean the app data for Andriod? it works for me after i clean data and i manage to login,

By right it should be under e-money issuers (non-bank) because it can be use in public area like kk-mart. But i cant find it in the BNM list.

they dont have emoney license (unregulated) by bnm, so any unapproved apps are inherently risky.

noticed why foneapp doesnt use RM for the "stored balance"? instead they use FV units. this is obviously trying to circumvent BNM's visibility.
anyone can feel free to flag to BNM to investigate shady/unauthorized "wallet" app. BNM may request for app takedown, but foneapp may redo their app model in order to stay in business (passthru payment app, like fave, instead of app that store monetary value).

Why foneapp stuck n only showing "we will be with you in a moment" all the time? Same thing even after reinstallation.

You also stuck at loading screen? On iOS i notice the loading time is quite long sometime can reach five mins. Often also i was forced log out by the app and have trouble log in back. What a poorly optimized app and all users are treated like beta users for Forest One to test their app.

this is main reason why this app should not be in this sub-forum

the continuous app instability is a bit concerning.

the app is not approved by BNM, so our $$ is at risk being managed by FoneApp.

if the app down indefinitely, our money inside is stucked. if they tapao their business, we have no proper channel to file complaint to get money back (worst case scenario)
all the popular ewallet apps have been reviewed and vet thru by BNM officials. our money is safe as the ewallet provider must commit certain collateral as security. any disputes with the provider, we can complaint to BNM/OFS/etc.

Thanks again sis, followed your footstep n never regreted.