all my cash value in allianz income provider become 0 inside my customer portal, omg!?

is this some technical glitch? anybody else having same issue? it suppose to have rm81k in it.

it stated 'in-force' but like this







Attached thumbnail(s)

hi, would like to ask:

i just insured under this product

https://www.allianz.com.my/allianz-1cover



but then i receive my policy few days later and it have pages like this








application was done using zoom, and agent show me 'questionnaire' section that was grey out. (but i dont have the recording as proof cause agent send me an audioless recording that also miss out the application stream)


should i concern bout this?


This post has been edited by ahleemaju: Feb 17 2021, 10:30 PM

yes I know, and no medical underwriting is the one I wanted.

I have insured few other insurance companies with same type of product, all of their policy have no include questionaire section except allianz.

why still include why no question asked during application,

im worry allianz might use this to reject my claim in future.

thx for your reply


it's made clear on the product page, but not in policy. can i use the product brochure as my backup if anything unpleasant happened?


i asking here wonder if anybody else have similar experience of blank answer on health question section, what does it indicated?

erm, which sentence u meant?

thanks