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 Insurance Talk V7!, Your one stop Insurance Discussion

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JIUHWEI
post Jun 14 2024, 01:15 PM

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QUOTE(hafizmamak85 @ Jun 14 2024, 11:06 AM)
Where did you get this information that policyholders do have the right to opt out of any sharing of their personal information with partnering vendors? Short of not signing up for AIA vitality or cancelling your AIA vitality membership, there are no options, from what I can see in their website, that allow you to opt out of sharing personal information with any of the vitality partners. Even if you cancel your AIA vitality membership, the terms are silent as to the disposal of all personal information by either AIA vitality and/or their affiliates/partners. Policyholders only have the option to opt out of  "direct marketing" initiatives. They will still be prone to indirect marketing and partners/affiliates will remain free to retain and manipulate personal information data for data analytics purposes. Not only that, AIA Group reserves the rights to sell your data to other parties as part of their M&A activities.

Is clarifying and enforcing rights and interests, fairness in contract now considered "victim mentality"? Superficial artifice is not the stuff that makes for financial stability, it only excites the wanton individual. Nor does illegal /unlawful activities such as sharing data without consent and the non provision of "opt-out" function in any personal information data arrangement/sharing schemes for non insurance related service provisions - this is against provisions within the Policy Document on Management of Customer Information and Permitted Disclosures. Due to the muddling of insurance value propositions with marketing value propositions , key risks arise:

- That non-vitality members are subsidizing vitality members for the provision of vitality's insurance policy benefits
- That vitality members may lose out on their vitality insurance policy benefits if they request that their personal data not be shared with any affiliates/partners and/or have their request completely ignored
- That vitality members are also at risk of having their vitality insurance policy benefits revoked, augmented in a manner that leaves them worse off at the whim of AIA vitality for whatever reason AIA vitality deems fit.

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I'm glad you asked.
At policy application process, the customer has the right to decide if they want their details to either be shared with partnering vendors for promotions and marketing engagements, or not. I think this is very standard option around the world. Like I said, you cannot see yourself past being a victim.
You're not clarifying bro, you're alleging things that are not true in the way YOU see everything around you.
Then you DEMAND that others PROVE TO YOU that it isn't so.
You're a learned person, maybe a bit of researching skills or just simply ASKING is not beyond you kan?

Maybe you should show some evidence to non-vitality members SUBSIDIZING vitality members, how about that?
The Vitality program is integrated into products to the benefit of the insured, and somehow you managed to find a way to see how it is a terrible program.
Yes, the companies AIA and Vitality acknowledge that the program is not immune to abuse. And even the Vitality points are indeed audited for authenticity. You used to work as an analyst, in BNM, I believe an audit is not a foreign idea to you kan?
Maybe you should provide some evidence to back your allegations that non-vitality customers personal details are being shared to Vitality partner vendors, how about that? I think it's only natural kan?

If I don't participate into the Vitality program, would it make sense for me to still enjoy the benefits of the Vitality program?

This post has been edited by JIUHWEI: Jun 14 2024, 01:16 PM
JIUHWEI
post Jun 14 2024, 01:17 PM

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QUOTE(hafizmamak85 @ Jun 14 2024, 12:51 PM)
Even if you don't buy or use it, you are still at risk of being affected by this program due to the subsidization aspect of it
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Again, please back your allegation.
Come, let's have some evidence for it?
JIUHWEI
post Jun 14 2024, 01:42 PM

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QUOTE(limaa210 @ Jun 14 2024, 01:27 PM)
Hi everyone, I am going to be a dad end of November this year. Currently looking at prenatal/baby insurance that covers from before birth. I have surveyed a few companies. However, generally I want to us for baby insurance policy most people say to buy medical only without life. But, one of the allianz agent told me their package have to include life(lowest is about 30k if i remember correctly), is this true? and also quoted about RM250 from Allianz for sort of a mid range coverage.

Are baby insurance these days starts from RM200 and above?

Can any professionals here advise about prenatal/baby insurance policy please? *sorry but i know agents are sometimes pushy and they just tell you no you can't take this off the policy etc. just to make their sales. Hence, here I am seeking for some advice.

Thank you for your help.
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Pre-natal coverage is only offered through ILP.
So the nature of ILP comes with a minimum premium of RM 150/month.
Depending on the range of coverage selected, the premium is charged accordingly.

Yes, with the current medical insurance coverage provisions, the premiums that you are looking at is quite fair.

As a new parent myself, yes, it was a difficult sell to my wife (who is not in the industry with me) that we don't have to rush to get the "best" everything. Just go with what we actually need and it's good.

So I will try and sell the same to you - just get what you need, don't need to bend over backwards and force yourself to go out of your way to get the "best" everything. Just get what you need, and that's good enough. Doesn't make you a bad parent for not spending that little bit more for whatever it is.
JIUHWEI
post Jun 14 2024, 01:51 PM

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QUOTE(hafizmamak85 @ Jun 14 2024, 01:42 PM)
You initially alleged:

"Yes AIA Vitality does have the right to share your data to the partnering vendors, only with consent. Customers do have the option to opt out of this during application, during every change of insured's details, and during every touch points"

This is false, based on my reading of the terms and conditions. There is no option to opt out of sharing data with affiliates/partners. As I've mentioned in my initial reply to your post, the only options available to the consumer is the ability to opt out of "direct marketing"

Your initial allegations are not the same as your current allegations. A and B are two different things:
A) Ability to opt out of sharing personal data information with partners/affiliates
B) Ability to opt out of "direct marketing" by partners affiliates

As for the why I'm alleging that there is risk of cross subsidization, it's because all insurance policy benefits whether they are vitality or main contract related are met from the same insurance fund within the main life insurance company. The vitality insurance policy benefits are not met directly from AIA vitality.
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I'm not alleging. I'm telling you so.
I would know sebab my customers are not calling me up to complaint about unsolicited promotions and marketing, because they opted out of it.
I also not getting them myself in my email.

Again, please provide some tangible evidence on your alleged cross subsidization.
The point of Vitality program is to incentivize customers to lead an active lifestyle.
Active lifestyles leads to overall better health for longer.
This in and on itself makes these customers "good risks".
Should they not be rewarded accordingly then? Are you against this idea?
Or should the non-vitality members enjoy the same benefits for not even wanting to participate in this program in the first place? IN FACT, since they are all in the same pool of funds, I believe with your argument, the non-vitality members are indirectly benefiting from these group of people who decided to act on preserving their health, kan? <<< Is this what you're so mad about?

This post has been edited by JIUHWEI: Jun 14 2024, 02:00 PM
JIUHWEI
post Jun 14 2024, 02:02 PM

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QUOTE(victorian @ Jun 14 2024, 01:59 PM)
Can you stop flooding the thread with unnecessary posting?

If you are so afraid of sharing personal data with companies, then may I suggest you to go live in a cave?

It's high time that the moderator take action, as this thread is derailing to a PDPA thread.
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Can't fault the moderator.
The moderator actually took action on this person at least once already.

This person, like a good salesman, is persistent.
JIUHWEI
post Jun 14 2024, 04:10 PM

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QUOTE(hafizmamak85 @ Jun 14 2024, 03:53 PM)
The purpose of this thread is to inform and be informed. I've played my role in informing. I can only show the horse where the water is, can't make it drink it. It is up to the readers to decide whether there is value or not and whether and how to act on it
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But why stop short of executing a class action lawsuit against AIA?

I have the biggest law firm in Malaysia as a corporate client.
Need help?
JIUHWEI
post Jun 19 2024, 01:22 PM

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QUOTE(limaa210 @ Jun 19 2024, 11:48 AM)
Ahh so that makes sense. So it's true for all brands/companies that Prenatal coverage is only offered through ILP?
Thanks for clarification.
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According to my limited knowledge of other companies' offerings, yes.

This post has been edited by JIUHWEI: Jun 19 2024, 01:24 PM
JIUHWEI
post Jun 19 2024, 01:32 PM

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QUOTE(hafizmamak85 @ Jun 19 2024, 01:24 PM)
You edited your reply and included a new component on 1.14 and are now saying I'm excluding it when I sent my post on 1.13. What a sneaky character. You clearly are not here to have a good faith discussion.

In any case, there is nothing within the Thomas Philip screenshot or the screenshot of an insurance policy in post 5925 that express or implied says that the nomination overrides the will
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Welcome to the world bro.

Life Insurance nomination proceeds do not fall within the assets of a deceased to be distributed either by a will or distribution act.

The person receiving the Life Insurance proceeds will then have to be identified to understand if they are receiving the monies as the ultimate beneficiary or as an executor.
And more than enough examples have been provided by our friends here in posts prior to this, so I shall not dive in further.

Frankly, I am not interested if the current practice is correct to your satisfaction.
I just need to make sure that things work accordingly to how I (and my clients) want it to work.

As far as why don't we do things in whichever way leh... who are you to think that you are involved?
JIUHWEI
post Jun 19 2024, 02:58 PM

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QUOTE(hafizmamak85 @ Jun 19 2024, 01:41 PM)
In one sentence you will say "Life Insurance nomination proceeds do not fall within the assets of a deceased to be distributed either by a will or distribution act." and in the next sentence you will contradict yourself by saying "person receiving the Life Insurance proceeds will then have to be identified to understand if they are receiving the monies as the ultimate beneficiary or as an executor." Executor of what if not of the estate/will?

Anyways, I'm not sure why you think I'm involved. I just know that agents can be held liable for misinformation or giving false information to clients
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QUOTE(guy3288 @ Jun 19 2024, 01:57 PM)
i was having the same misconception that nominee designated as beneficiary
will get the insurance payout just like what Mum had  believed in earlier ie
nominee get the money to spend for herself ,no need transfer money to the estate.
but after reading and from  adele and holocene it said clearly  sister as nominee would not get the payout  for own use,
she must  must put back to the estate.

not just sister,
brothers and everyone else also (besides parents spouse children) cannot get that money to spend,
they must put the money back in the  estate
so i am surprised to read what lifebalance post below...
is he saying yes nominee get the money to spend no need put back into the estate
why lah not qualified it by saying nominee must be parents spouse children?
sister also same??

worse mum use that post to say lifebalance has confirmed and even enhanced what she had been believing in..
that  is nominee like sister can get to spend the money, she  no need put the money back into estate?

ini betul kah salah??
which one is correct now?

semua insurance nominee can get the pay out to spend ???
to those who had the habits of not posting clearly please lah..
you guys can reduce the amount of unneccesary replies and rebuttals.
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Whoever is the named nominee will receive the insurance proceeds.
This part clear kan?

Then the issue now is
1. who is the rightful owner of said monies?
Hence the need to identify the person receiving the monies.
Are they receiving it as an executor, or are they receiving it as the rightful beneficiary?

2. does this form part of the deceased estate to be distributed?
Answer is no because the banks and all creditors get first dibs on the deceased estate, leaving the remaining balance to then be distributed to the rightful heirs.
Whereas the Life Insurance proceeds is immune against such creditors.

Sorry, but I was under the impression that this is common knowledge??? (Maybe I am in a bubble, so I apologize)
I'm shocked for someone who "used to work in BNM" to be confused about this????? shocking.gif
JIUHWEI
post Jun 30 2024, 03:57 PM

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QUOTE(rebeka @ Jun 30 2024, 08:37 AM)
Is that after d last entry age, still can change or switch plan to other insurance company if annual limit / coverage isn’t sufficient?
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No
JIUHWEI
post Jul 4 2024, 11:16 AM

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QUOTE(rebeka @ Jul 1 2024, 04:01 PM)
Any standalone medical plan with post retirement deductible ? TQ
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Yes. RM 20,000 deductible to age 60, then RM 500 deductible thereafter.

https://www.aia.com.my/content/dam/my-wise/...hure_2nd_v2.pdf
JIUHWEI
post Jul 9 2024, 03:57 PM

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QUOTE(ronnie @ Jul 9 2024, 03:48 PM)
Heard that starting 1 Sep we can get opt for lower premium on Medical card but subject to co-payment when seeking medical services.

Is this good or bad ?
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I think it is good.

From both the macro perspective as well as from the consumer perspective.

JIUHWEI
post Jul 11 2024, 01:00 PM

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QUOTE(hafizmamak85 @ Jul 11 2024, 01:07 AM)
Could you tell me more about how you know this is false. Are there insurers out there now accounting for long term inflation risk in the IL pricing - who are they? If yes, could you elaborate on the assumptions. You mentioned single digit, is it like X% inflation per annum for the entire duration of the contract where X is lesser than 10%?
Btw, just wanted to clarify, there is a big difference in how bank Negara defines medical inflation versus how inflation is generally viewed in the industry. For the industry, it is more along the line of average utilisation per policyholder (which means it includes those who don't even claim) and for BNM the focal point is the inflation in the average claim size. We need to have disclosures on both and BNM only requires the claim size inflation disclosure going forward.

The point is repricing is generally due to persistent inflation in the average utilisation per policyholder which is significantly impacted by medical inflation but also frequency of utilisation
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I personally view medical inflation in a rather neutral, at times welcoming, tone.

Yes, inflation in general terms doesn't sit too well, even for myself.
However, what used to be a risky procedure in the past, was a matter of a procedure under an hour, and my dad was free to go back and rest at home after a couple hours of observation period. Shouldn't this advancement in medical tech be welcomed?
JIUHWEI
post Jul 12 2024, 03:19 PM

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QUOTE(hafizmamak85 @ Jul 11 2024, 01:31 PM)
This idea that medical inflation is due to advancement in technology, cutting edge treatment, ringgit depreciation is not proven. Yes, the biggest cause of inflation is miscellaneous hospitalisation supplies and services but how often do hospitals buy big ticket equipment. They should be able to spread that cost amongst all patients who use those services for 5 years and write it down. Are we expected to believe that advanced and frequently replaced equipment rental in hospitals are causing inflation? I think there are a lot of rental fees for sure but I find it hard to buy that those increases in rental fees are due to adoption of new technology. Average non - surgical claim size in 2018 was less than 5k and less than 10k for surgical. Medicine, imaging/scans/tests/bloodwork, nursing all don't amount as much as other miscellaneous hospital supplies & services
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Here are some more updated stats for your reference. There's 2 pages, the second page might interest you more.


I don't know all the nitty gritty details behind the scenes.
I saw my dad stand up, walk out, and how chill the doctor was, that was good enough for me.
My dad is still able to lead an active lifestyle without having to compromise much.
That's real to me.

My 2 year old son was recently hospitalized too.
This time, not too much high-tech treatment, but when it came down to it, the ubat worked like a charm.
And I really appreciate the doctors and having the nurses around too.
My son is now back in school, and that's real to me too.

Now I'm not in the medical or pharma field to know how much to charge.
Nor am I as invested into auditing the hospitals.
I am only interested in having access to these services when I need them.
And that the facilities are well maintained without having me to needlessly start questioning and auditing anything when I need the help that I need.

If someone can do the same thing more effectively and more efficiently, giving me the results that I want, that's where I'm going.
Frankly I feel that nurses should be paid more too. That's how much I appreciate their care and their work.

I know there are some qualifying criteria for hospitals to fulfill before they get to be on the panels listings of each insurer.
I know for a fact that AIA actually audits these hospitals, medical facilities regularly.

I just feel, you should bring your case against the system to your former employer, and the MOH.
I can understand your need for support, but what support if there is no case?
Waiting for somebody else to do it for you ka?

This post has been edited by IccyAsd: Jul 12 2024, 08:13 PM
JIUHWEI
post Jul 19 2024, 02:24 PM

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QUOTE(perseides @ Jul 17 2024, 11:27 PM)
Yeap, I was inaccurate. The current plan is SPE3 + SMM-200-D + SMMES + IL PWE.
Now the suggested plan is SPY + PWE + SMS 250- D + SMSE + SMSDAL - 250.

My alarm went off when he said the new plan is cheaper, ie higher coverage with same premium.
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Just wanna put in a different angle/perspective:

For sure, everybody would welcome a lower out of pocket cost.
It's nuts not to take it up if what your agent is claiming, is true.

Frankly, I think it would be in your favor to ask your agent to help it make sense to you beyond the premium, WHY should you take up the new upgrade.
What are the advantages and disadvantages, how the either one is practical to YOU.
That is part of where you derive value from agents/life planners like myself.

Otherwise, like many here have pointed out, the market actually do not need product pushers.
JIUHWEI
post Jul 23 2024, 02:56 PM

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QUOTE(hafizmamak85 @ Jul 21 2024, 02:13 PM)
I think it would be better if all government hospitals become like assunta or like PJ university hospital - not for profit and/or government subsidised but they should be free to charge higher amounts for certain groups of patients (maybe b40 lower charges) and get better subsidies from the government.

And yes, you are right, medical insurance in Malaysia is a huge Ponzi scheme. It is basically a kutu scheme. Insurance cannot work when average claim size is so small (least than 5k/10k for non surgical /surgical claims circa 2018). That is why it is better to mandate insurance companies, all of them, to sell yearly renewable minimum 5k deductible plans, make sure claims ratios are published and put the onus on the board and company to ensure that the the pool size is sustainable. RM 500 co pay won't do much to prevent medical inflation and utilisation effects
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Not true. Assunta Hospital is no longer a non-profit. It did start out as a non-profit entity.
Hospital Universiti is a gov hospital.

My personal opinon - gov hospitals should not pick and choose. Access to healthcare is a basic human right, and all gov hospitals should not discriminate among Malaysians. We can have preferential treatment for senior citizens, public servants, but never from the socio-economic perspective. What is there to stop interest groups from lobbying against the B40 then? What chance would the B40 group have if that is permitted?

"Yearly Renewable" is actually super detrimental to the consumers. This would open up opportunities for insurers to underwrite each and every individual every year. How is that a good thing? You just need one seemingly big claim or a chronic illness for your insurer to "not welcome you to renew with us" the very next year.
The whole industry worked so hard to move away from "yearly renewable" to the "guaranteed renewal" provisions, safeguarding the consumers and now you want to move back??
Why??? shocking.gif
So that we can publish lower claim ratios?
Because we can then push all the chronically ill people out of the statistics?
Lower the premiums for.... healthy people who don't need it now?
And then once we're sick then we're damned??

I frankly think BNM and LIAM are doing such a good job. Take a look around, in terms of medical insurance, we have among the most generous provisions in the region, if not the world, my friend.
JIUHWEI
post Aug 2 2024, 10:45 AM

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QUOTE(contestchris @ Jul 31 2024, 08:37 PM)
Be has no dependents though
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Which in your perspective, you are right.

Perhaps he/she has a personal reason/purpose to do what he/she is doing?

My own father in law used to call me crazy too.
I then had a good chat with him and laid out my portfolio to seek his advice.

Long story short, he is now among my biggest customers.

You can have a reason to buy x amount of insurance coverage.
You can also have a reason not to buy x amount of insurance coverage.
In both cases, you will be right.
JIUHWEI
post Aug 5 2024, 03:19 PM

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QUOTE(ZZMsia @ Aug 5 2024, 03:00 PM)
Why small child having CI insurance??
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Because boleh mah.
What's the issue?
JIUHWEI
post Aug 6 2024, 03:25 PM

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QUOTE(Holocene @ Aug 5 2024, 11:27 PM)
Would like to announce I will be retiring from this insurance thread.

It has been a wild ride and it was fun getting to know the fellow contributors here.

Peace out!
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This is a big loss to all of us man...

But I think I'll follow your lead la bro.

It's been around 10 years of asam garam here on this forum.
The most value I derived from this forum is getting to know you la bro
And also denion & lifebalance

We continue in our whatsapp group je lah

Peace out errbodeh
icon_rolleyes.gif
JIUHWEI
post Jun 6 2025, 04:10 PM

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QUOTE(kazekage_09 @ Jun 6 2025, 03:19 PM)
user posted image

Hi can anyone explain what is AIA Smart option is? Will it reduce the premium if I opt for it?
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user posted image

Yes it does reduce your premiums.

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