RMA WD need to send to SG, and it’s ain’t cheap even pre-MCO. MCO era I don’t think it’s gonna be economical at all.
Hard drive from Shopee dead on arrival, RMA or ask seller replace new?
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 Jan 26 2021, 03:18 PM
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Senior Member
1,767 posts Joined: Jan 2019 
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Jan 26 2021, 03:20 PM
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1,767 posts Joined: Jan 2019
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QUOTE(imin @ Jan 26 2021, 02:55 PM) Thanks for all the replies. I'm in the process of returning the item to the Shopee seller. Never thought nowadays the process of returning item for Shopee is more convenient compared to Lazada. After the seller accepted the return & refund process, Shopee app will generate a barcode for me. I just need to bring the package to be returned to J&T Express nearby my house (surprisingly there's at least 5 J&T drop around me), let them scan the barcode and they will print out the return label for me, and I just leave the item with them. Everything is foc. One friendly PSA, take every picture/video of you repackaging it. Cause the sellers might taichi and reject it in case the items are not returned in prime conditions. You need to prove you had done your due diligence and pack back at least the way they sent it to you. |
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Jan 26 2021, 03:22 PM
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QUOTE(amir.asyraf @ Jan 26 2021, 03:20 PM) J&T will provide the packaging? Be-careful upon the unboxing.You can reuse the same packaging and bubble wrap if you cut them nicely. |
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Jan 26 2021, 03:44 PM
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QUOTE(imin @ Jan 26 2021, 03:42 PM) I just take the pic. Hopefully it's enough. Some (a-hole) sellers might blame you the packaging/box got damaged and affecting them to resell it (yeah I know your unit is defective, but who knows what the sellers might think or do with it).Nope, need to package ourselves. Yup, I reuse their packaging. In fact I added more bubble wrap than the original one. |
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Jan 26 2021, 03:48 PM
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QUOTE(imin @ Jan 26 2021, 03:46 PM) Hopefully the seller is a professional and honest seller. Btw the seller can just RMA the hard drive right? Or perhaps they should just deal with distributor since it’s DOA. Sellers and consumers probably have different terms.As end consumer, RMA WD hard drive is PITA as need to send to SG. They will then send us a replacement drive (which is visibly different in sticker), I gotten mine from Vietnam last time. This post has been edited by msacras: Jan 26 2021, 03:49 PM |
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Jan 26 2021, 04:03 PM
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#6
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QUOTE(imin @ Jan 26 2021, 03:57 PM) Could be. Btw what is PITA? Pain in the a** imin liked this post
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