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wjleong15
post Apr 19 2021, 10:27 AM

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once having versa before allocate plus really troublesome
cs told go iaccess sign up then got issue despite account number was given
said email registered before
then click forgot password but no sms otp receive
now cs refer to iaccess team pula
waiting...
1 hour wasted got nothing...
wjleong15
post Apr 19 2021, 01:40 PM

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QUOTE(ironman16 @ Apr 19 2021, 10:33 AM)
Straight forward go Cs n ask IT support team settle is better.
πŸ˜‚
Wish u can settle within a few day.
*
QUOTE(thecurious @ Apr 19 2021, 10:48 AM)
If you know is IT/app issue, like ironman said, straight ask CS to refer to IT team. If you just follow them, they will ask you to repeat steps that you already did and tried so wasting a few calls and emails before actually getting to the issue.
*
she refers to IT already
pending
It seems they have issue when you have versa at first
doh.gif

*finally resolved at 4.30pm


This post has been edited by wjleong15: Apr 19 2021, 04:39 PM
wjleong15
post Apr 19 2021, 05:54 PM

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QUOTE(Kadaj @ Apr 19 2021, 05:22 PM)
My experience:
Step 1: Registered Versa
Step 2: Registered Allocate Plus
Step 3: Login iaccess with the email and password I registered with Allocate Plus in Step 2.
Step 4: Wahlaa, i can access Allocate Plus without any problem.

If you happened to create Allocate Plus account, then you should login instead of sign up again in Step 3.
*
First cs told me to login i-access
later evening baru told me iaccess
very confusing they have 2 iaccess and i-access
doh.gif
wjleong15
post Sep 15 2021, 01:04 AM

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anyone having problem with app store now?
I uninstalled and not able to reinstalled
It said no longer present
how ya?
wjleong15
post Sep 15 2021, 10:56 AM

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QUOTE(thecurious @ Sep 15 2021, 01:33 AM)
Looks like the buggy app is no more.
Are you still using this?
*
still using their service
yesterday after reset my phone it cannot be downloaded along with i3investor apps

QUOTE(xander83 @ Sep 15 2021, 01:38 AM)
Try checked under your purchases apps it should be there to reinstall

Been awhile since they have removed from App Store
Horrible app since early this year have no updates have go through I access now
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checked, it present but cannot download

QUOTE(ironman16 @ Sep 15 2021, 02:35 AM)
I still using it 😁 can perforn transactions as usual.
Always buy with 0% 😁

Affin remove the apps from play store or apps store.
They will relaunch it by year end.
They carry touch up for the apps.
Hope the apps won't dissapointed after this
*
hmm.gif
wjleong15
post Sep 15 2021, 12:18 PM

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QUOTE(ironman16 @ Sep 15 2021, 11:34 AM)
U can try use web page Google search for it, use 3rd party to download the previous version (May 2021)
I help my friend download n register b4.

Can use as normal

Update:
https://apkplz.net/app/com.aham.ahammobileapp

this is the apk link......version is 1.2.17
latest ver is 1.2.18..........so, no big diff la. cool2.gif
*
iPhone can use?
hmm.gif
wjleong15
post Sep 15 2021, 02:15 PM

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QUOTE(xander83 @ Sep 15 2021, 01:57 PM)
What iOS version you using? If it’s 14 then the app cannot be supported at the moment unless you restore using the phone from your backups
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14.8
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