For those who had invested or created account with Affin Hwang before, such as Versa and PRS and etc, and facing problem with registering Allocate Plus account.

Solution:
https://iaccess.affinhwangam.com/
Login with email & password that you registered with Allocate Plus and continue the process.
After everything settle, it will consolidate all your Affin Hwang accounts and you can use Allocate Plus app without any problem.

DO NOT use this url --> https://i-access.affinhwangam.com/ from Affin Hwang official website. It doesn't work.

No need to upload anything if you previously had registered account with affin hwang.
The step above just to consolidate all your accounts and you'll good to go.

I was stuck at allocate plus verify IC part. I scan my IC and it shows that my IC was used and I can't proceed the process.
Then CS ask me to login through the iaccess portal as stated above. After that I can login allocate plus as normal. No need to verify IC anymore. Affin Hwang already got your details before.

This post has been edited by Kadaj: Apr 13 2021, 01:55 PM

My experience:
Step 1: Registered Versa
Step 2: Registered Allocate Plus
Step 3: Login iaccess with the email and password I registered with Allocate Plus in Step 2.
Step 4: Wahlaa, i can access Allocate Plus without any problem.

If you happened to create Allocate Plus account, then you should login instead of sign up again in Step 3.