Is elinking down? All my app credit and order history disappeared, as of now

I retried now . It worked already . Thanks

did you exceed the rm10000 monthly transaction limit?

contact CS. account kena blocked

respected user:


Hello! After our inquiry, your account has been frozen. The following is how to unfreeze it.


We are very sorry to inform you that your UnionPay account opening bank and e-wallet have officially notified us that due to the possible fraud risk in your recent transactions, you are required to freeze your transaction behavior and APP balance. In order to avoid unnecessary losses to you, please provide the following information for our verification:


1. Please provide a screenshot of the bank payment certificate/e-wallet consumption certificate of your recharge [APP balance] in Elinking;


(This item is to prove that you are using this bank account to recharge Elinking's [App Balance])


2. Please provide your Elinking APP username, real name, contact number, and payment channel used


(This is to prove that you are the holder of the bank account)


3. Please complete the attached document (CONFIRMATION OF DISPUTE CANCELLATION), and sign the handwritten signature; after completing the filling, please print, fill in, sign, press your handprint, please take a photo/scan of the document and attach it to the email and send it back to us ( Please pay attention to provide complete documents, and the document handwriting is clear and legible)


4. Please provide a photo of your hand-held ID card (after taking the photo of the ID card, please print it, sign it, take a photo of your handprint and send it back to us, thank you for your cooperation!)


(This item is to prove that the above information was provided by you)












Please return the above information to this email, we will check your information and consumption records, and return the result within 3 working days. If the information matches, we will unblock you.


Elinking solemnly promises: Your information will only be used for bank complaints, and we will keep it strictly confidential.






Sorry for any inconvenience, thank you for your understanding and support.

usually small amount <500, in few minutes (payment method: payquik)
big amount 500 and above, 2-3 working days (payment method: RHB batch)