Hi, did anyone buy TNG reload pin on 3rd Nov?
I bought one RM50 reload pin, it was recharging for more than 12 hours,
and become successfully recharge afterwards.
However, the reload pin is invalid.
Anyone experienced the same?

Thanks for the replies above!
My TNG eWallet account has no issue.
Got a reply from Elinking support team:
"Kindly be informed that we are in midst of checking with our technology team and we shall revert back to you accordingly."
Hopefully they can find out the issue and react accordingly.

To update on the case above, their customer service replied that the reload pin was used on 2021-11-03 00:21:49,
whereas I can clearly remember that the order was under recharging for more than 12 hours.
Pending their further update on this matter.

I have been using Elinking for more than 1 year,
this is first time encountered such issue.

Feel free to share your experience too if you also unluckily bought invalid reload pin before.

Thanks all.

This post has been edited by M.I.3: Nov 8 2021, 10:27 PM

To update on this case, I have received the refund.
Quite surprised that the Elinking customer service agent is attentive and helpful.
TNG customer service took 2-3 working days to reply an email.
Whereas Elinking customer service usually replied within a day, even during weekend.

How was it? I got the same issue too. LOL