TS is it your own family misuse then now u claim foul and try to get your money back without implicating them in the process? Could be an ex-bf or brother reloading and buying gaming stuff...

They could have access to her hp, or maybe she used their hp to link her shopee account or she left her shopee account at their phone
Cant think of why it could be done. When I log in to shopee account using other's they will definitely send otp to ask me am I trying to login with new device. If I click no, cant proceed.
then when pay time also they will ask for your password, someone must have known her password.

If you claim foul kan..I think both shopee IT and bank IT side can show proof that it wasn't hacked one wor..

But if it was really hacked, I'm really really sorry for the above and pray that that you get your money back because 8K is a lot

This post has been edited by @Adele: Jan 13 2021, 03:48 PM