Just wanna share my SWU experience. Previous plan was 100Mbps @ RM129, no contract.

1. Asked live chat if can get RM99 SWU, they replied SWU only offered to selected customers through call or TM Point. Then, I requested their marketer to call me as suggested by some users here.
2. Got the call but was only offered 300Mbps @ RM159. Asked about SWU, same reply as chat.
3. Went to TM Point, staff said not eligible but will send a request to HQ, then did thumbprint.
4. A few weeks later, portal plan changed. Not SWU but Turbo Super Value. Seems like old plan from 2020 according to the previous thread. 

Anyway, when they all asked me to explain SWU. I just said SWU is staywithunifi, I know some people got it, and I want 100Mbps @ RM99. 

So in the end, I got:
- 100Mbps @ RM99, permanent.
- Free calls only to landline. Not an issue since I don't use it.
- No Unifi / Play TV but still have free Viu Premium from previous plan. Not sure how long will stay but don't care.
- No new devices or replacement.
- Renew contract 2 years.

Overall, I'm satisfied since I can finally remove the unused TV from the bill and save some money.