Anyone having problems with connectivity to the US ? I am having significantly poor download and upload speed. Tried running speedtest and all I am getting is a capped 1 Mbps download and upload.

This post has been edited by millenius: Feb 17 2021, 10:41 PM

Just putting this out here.
I was trying to make a report on slow connectivity outside MY as per below.




So agent tries reset port thingy, still the same problem. Then, to proceed with making a report, agent gave the option below with a chargeable service when technician come for a visit.



The last time I made a report was like 2 years ago. At the time, I was not charge anything. It felt kinda off when I am charged for something while still in contract.

This post has been edited by millenius: Feb 23 2021, 02:56 PM